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Henrik

08 April 2021, 13:59

  • SE

Changed my opinion on Super 73

Old Review Not satisfied at all, bought the bike in early February and was expecting a delivery with a week or 2 based on the information I got on their own homepage. Now its 2 month later and allot of communication email with the support (they are amazing btw) I still have not got I delivered, and no one seems to know where the bike is? Because of this I can’t recommend this company and would advice not to buy from them. Understand me right, the support has been as helpful as they can, but the issue has not been solved one bit and the only thing I got was to be more patient…after 2 months and counting im starting to feel a bit run out. So great at making promises but not so great at delivering on that promises in the end. Bought a product, payed the money, no product for over 2 months and now the product seems to be gone (guess its "to be continiued"). ------------------------------------------------------------- Edit 13/4 -21 I want to be fair and give a honest update on what happened since my first review was published. Super 73 really helped me out and showed that they did take my issues very serious. After some detective work on their part the found an issue with the tracking nr (this was probably a simple human error, and no one need to be blamed for this) that was solved easy when discovered. There still is a bit of disappointment do to how this matter was handled in the beginning do to not reaching out informing me about long delivery times and so on. BUT! Super 73 – you f---d up in the beginning but you allso did walk the extra mile to help me out and solve the issue and for that I am incredibly grateful! And yes, the bike worked perfectly and is as close to perfect as it can get! So happy with how things turned out in the end and yes i trust them enough to buy parts or more bikes from them in the future. Faith in super 73 is restored and special thanks to Angie at the support for all the help you gave me! You really helped me out and it means the world.

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Emeric

31 March 2021, 00:40

  • FR

Top !

Parfait. Tout s'est bien passé

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OLIV. R.D.

29 March 2021, 19:02

  • FR

SUPER73 ALL*STARS

"Not so long ago, not very far, on a blue planet, ... Being part of the SuperSquad and riding my S73 was a dream for me and it's a big and long adventure that has begun, I have been S73 for years and on all media I am still amazed by them and the community. SuperTeam73 is awesome, no she's Supra and she always tries to do her best with great concern for her enthusiasts. Kisses and may the force be with you!" Supra-Z

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Lucas Lieffers

28 March 2021, 15:50

  • NL

Amazing bikes

I think they should change the name of these bikes because “Super” just doesn’t cut it. “AbsolutelyFreakin’SuperDuperFantastic73” would be a much better fit. I’m having the best time on this thing cruising through Amsterdam. Thanks for the test ride Sandra, you’re the best!

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SwagBoySixNine

27 March 2021, 01:31

  • SI

Just great!

Everything was amazing. When I had any questions, the customer support staff always helped me out. I even got free set of lights for my Super73. Thank you Amanda.

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MERCIER08

25 March 2021, 03:46

  • BE

SUPER 73 SAV & Garantie

SAV au top ! Garantie respectée A l’écoute & très professionnel ! Super 73 👌

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Alessandro

24 March 2021, 20:07

  • IT

Customer Service

Patient, kind and professional

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Camille Koenig

24 March 2021, 19:00

  • NL

Very great customer service

Very great customer service, I had an issue with my S2 and the team was really responsive, my problem was well handled and solved pretty quick. Nadia was very helpful and friendly, thank you guys for your help! I really recommend

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Constance D

24 March 2021, 02:02

  • FR

Livraison rapide

Livraison rapide, super vélo comme sur les photos ! 100% satisfait

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Mathilde

16 March 2021, 18:43

  • NL

I would recommend!!

I wanted a super73 bike for so long and I was not disappointed!!!! :D bike: 10/10 Also, I had many questions before buying and after, and their customer service was always very helpful and patient, again... 10/10