STAY CLEAR. Ordered a games table. Part was defective. Easy enough to get them on the phone but then just lies after that. The last call they said they have tried to phone and email me. No calls or emails received. Still waiting on returns label/call from courier/. .anything! Having been trying to progress this for a month now. I don't see my item ever being returned or me getting my money back. Very disappointed.

Very happy with my new Mighty Mince electric meat grinder, good price, good quality, work very well, already tested, delivery in time, absolutely happy!

Purchased gym equipment back in early Dec, screwset missing so unable to put it together. I've been trying to arrange a return ever since and not a single reply to any email and livechat appears to be down so over 3 weeks. You'd be mad to buy anything off this lot!

Ordered cross trainer to Ireland 4 weeks ago they promised it would be here in 7 days easily in time for Christmas as it was a present,2 weeks past and tracking was still say it was in Germany,I rang 4 times and did 3 live chats all to be told same nonsense as I could see on tracking,Very unhelpful business,item never arrived for Christmas,I ended up starting a PayPal dispute,thankfully PayPal got my money back 550 euro.hifi tower finally told me it was dropped of the back of a lorry,I find that hard to believe,only for PayPal I'd never got my money back,I'll never buy of these crooks again and advise u all the same,I buy loads online and never had a experience like this be4,AVOID

purchased a compact drier from this company poor updates on delivery arrival, drier is useless does not even dry clothes so tried to send back no email return forms work or no replys from any emails sent and they always get sent back as not received by sender wish i had seen other reviews of this company as thought they were in uk turns out they are in germany avoid at all costs

I ordered a solar water fountain for my mother for a Christmas present. I was fierce worried it wouldn't come before Christmas but it came in a week! Correspondence with delivery updates could be much better and when I emailed the customer service team I heard nothing back. All in all pretty good

Purchased item on 10th Dec, huge banner across their site saying guaranteed delivery before Christmas. Pay the money and then hear nothing until 20th Dec.... Guess what?still in Germany. Then they blame the couriers and don't want to answer any questions. I think it is very poor that a business uses the pandemic to mask their own shortcomings. Having this banner is tricking people to part with their money. Luckily I have a back up plan, but a lot of people wouldn't be as fortunate. My first and last time dealing with this joke of a company.

Absolutely awful Set my business back months stay away Wish I checked reviews before trying to buy from them

I receive small washer i bought on time, And DPD service is very well

They can't even be bothered to answer their online queries. Went elsewhere. Their loss