Easy to use and free delivery

Payment was quick and simple. The delivery was timely and items were well packaged.

Good experience can't wait for my delivery.

Do not buy a Blumfeldt outdoor heater from Hifi Tower because if anything goes wrong you are on your own and you will not be able to make contact with anyone! When it goes right it’s brilliant but but the risk is too high and very frustrating. I wish I could be more positive but my experience is dismal.

Appalling customer service. Worst experience ever. Endless email loops trying to get in touch regarding a failed delivery. Ended up contacting the couriers myself to prove non-delivery. Don't try phoning. Don't bother with the online survey. No use trying Facebook or Twitter - they're long dead online channels. They do respond on FB Messenger but only ask you to email in. Appalling service. Good luck if you spend your money with them and something goes wrong. Try any other supplier. In the world. Updated 15.11.20 refund has finally arrived in my bank account with no confirmation from the company for the mix-up or apology for the unexplained delay. Not minded to budge from the one star review based on the apathetic stance from these people.

STAY AWAY - NO CUSTOMER SUPPORT. I had ordered a Klarstein Brauheld 27.10.2020 - I paid 481 Euro for it. Then, sadly I noticed I had ordered the wrong product. I called the "Customer Support" and was in the line for how many minutes. Nobody picked up. I tried the whole day and the next day again. I wrote 2 emails, NO response. And last but not least, I got an Email on the 28.10.2020 saying, my order is on its way ! This company is based in Germany, Berlin Kreuzberg, exactly the location where I used to live. So, if YOU have any issues, do NOT call the UK number but the company in Germany which is called CHAL-TEC GMBH

Great price , easy to order and a very fast delivery.

Excellent Service. Consistently good range of quality products.

From start to finish the service was great.The website was easy to get around and well presented with some great prices.I placed my ordered late Friday night and had the deli ery on the Thursday morning.I had a look in the boxes and quality looks top class as I can't use as it's a present for Xmas

I purchased a spin dryer for £64.99. I found it was easy to order, reasonable delivery time (under 1 week) and product was as I expected for amount I paid for it. The spin dryer does the job I want it to.