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Grazyna

11 August 2022, 11:49

  • CA

Ordered on Monday long weekend

Ordered on Monday long weekend, got the products in Wednesday. Just 2 days.

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Maria

11 August 2022, 10:38

  • CA

Just great service

Just great service. Great people.

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KL

11 August 2022, 09:11

  • CA

Great service

I was pleasantly surprised at how fast the product was shipped. I'm always happy with the service.

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Anthony Crimes

11 August 2022, 07:06

  • CA

Good response

I had to wait for one supplement out of stock but overall good delivery

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Nancy Chiao

11 August 2022, 03:55

  • CA

Impressed with the customer service

I am very impressed with the customer service at Finlandia. One of my items was out of stock and they were prompt to inform me of the delay in re-stocking and delivery. I took one star off because the out of stock item was not identified as such on the website. It would have been easier if I had known it was out of stock when I was making my purchase.

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Janice, RMT

11 August 2022, 01:43

  • CA

I've been shopping at Finlandia since the 1980s

I've been shopping at Finlandia Pharmacy since the 1980's and will continue to shop online and refer friends even thought I live on Vancouver Island. There is nowhere/no one else who can touch their expertise. I am grateful you are still here. Thank you! Janice RMT

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Betty

09 August 2022, 07:43

  • CA

Attendant in a rush

Went to pick up my online order this afternoon. It looks like the attendant who helped me was in a rush. Asked her to please check if a refund for one of the items was done and she wasn’t sure how to confirm. Just told me to check my credit card transactions. Didn’t see the extra mile service I usually experience every time I visit Finlandia. Online service was great!

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Karyn McLaurin

08 August 2022, 23:13

  • CA

Good customer service.

Easy to use website. Good communication. Good customer service.

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Gabriela

07 August 2022, 07:26

  • CA

Online conundrum

I purchased two products online. I paid for them and a few days later (it was the long weekend so I understand ;) I received a message that you don't have them in stock ... Best practice would have been to contact me and ask what I would like to have happen next, either credit my Visa or wait. Instead I'm told, with an apology - which I accept, that it will take 1-2 weeks for my order. One week and counting. To this revue: I wouldn't have said anything but now you ask me to rate the products ... ?! Seems to me there is a bit too much automation going without anyone checking. Not impressed.

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Heather Wheaton

07 August 2022, 06:06

  • CA

Really good

Really good, discount was provided that day - you didn't have the stock, but shipped it out very quickly considering and communicated well.