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CH

12 December 2023, 09:46

  • AU

Great service

Thomas and Elmer made our storage request happen at very short notice. Very happy with the service!

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Christof Baum

12 December 2023, 05:02

  • CH

Unkompliziert

Lief alles super unkompliziert - nur unsinnigerweise kostet die persönliche Einlagerung genau gleich viel wie eine Abholung.

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Andrea López-Boado

10 December 2023, 22:11

  • DE

Easy and covenient

Very easy and covenient. They pickup yojr boxes and directly store it for you. They reply very quickly and find an appointment for you very fast.

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Cornelia Peitler

10 December 2023, 18:37

  • AT

Achtung Betrüger!!!

Ich hatte, bis auf einen Stuhl, dieselbe Menge ein paar Monate zuvor eingelagert. Es hatte alles auf einer Palette platz. Also 1m²,das stand auch auf der Rechnung. Beim zweiten Mal haben sie die Palette gar nicht mehr ganz angefüllt und machten 2 Paletten draus. Dann wurden mir plötzlich 3m² statt 2m² verrechnet. Auf meine zahlreichen E-Mails bekam ich keine Antwort. Ich habe rechtliche Schritte eingeleitet. Ich würde keinen Stern vergeben wenn ich könnte. Extrem mieses Unternehmen!

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Ginneth

10 December 2023, 01:08

  • NL

Love the service.

Love the service. On the phone everyone was super helpful and when they came to pick un my things it was really quick.

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Marjan Gvozden

10 December 2023, 00:07

  • NL

Really professional and polite guys

Really professional and polite guys, very helpful.I would recommend it to everyone.

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Nicoleta Cozma

09 December 2023, 05:52

  • NL

The pickup went great

The pickup went great, we had enough time to bring all our stuff to the ground floor and the pickup guys were very polite and efficient. The fact that they offer not only storage but also pickup is definitely a plus that raises their value considerably. I would totally recommend them to other people!

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Andreas

09 December 2023, 01:06

  • DE

Super Service

Super schnelle Umsetzung, Organisation von Auszug innerhalb von wenigen Tagen. Wo ich etwas vergessen hatte anzugeben, wurde mir schnell und effektiv geholfen, da ich nicht vor Ort war. Eine riesen Erleichterung. Danke euch!

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Rose Ri

06 December 2023, 16:03

  • NG

Very reliable

Very reliable, very good service!

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Berkay Şamiloğlu

04 December 2023, 16:42

  • NL

Terrible Customer Service

During both of my interactions with the company, the handling of my items' return was nothing short of a logistical nightmare. It seems beyond company's team's capacity to schedule a simple delivery without causing inconvenience. And let me be clear, the customer service is a total disaster. When I explained my inability to wait at home all day due to my job, Boxie24's representative's response was both arrogant and absurd, effectively telling me, "If you wait for Bol.com deliveries, you can wait for us." This is an outrageous comparison and a slap in the face to any paying customer. The delivery team might have been polite, but what good is that when the customer service team is utterly clueless and disrespectful? I've managed over 40 products in my career, and I can categorically say that dealing with Boxie24 has been the most horrendous customer service experience I've ever endured. The company's blatant indifference to customer satisfaction is not only shocking but also deeply concerning. Looking at the growing pile of negative reviews online, it's clear I'm not the only one feeling this way. Boxie24 is on a fast track to losing customers if this is how they treat them. Frankly, I am appalled and regret ever doing business with Boxie24.