0 stars
This company needs 0 stars for their dishonest way of communication. On advising that the boxes were going to be collected by the movers, we were told that they could only collect on Tuesday or Wednesday at 8.30 and that there was only half an hour to load before their doors would be locked. We explained that a moving company cannot be so restricted. Having eventually found a brilliant moving company who moved all their drivers to fit in with an impossible schedule demanded by Boxie24, they did not open the doors..did not respond to emails and did not answer the telephone. They pitched up at 9.15. The arrogance of the 'owner' or 'manager' Michael..without a surname..puts the whole company down. I urge those who can find alternate storage to go somewhere else. These guys are totally unprofessional and arrogant. Moving is stressful enough..it doesn't need to be compounded by BOXIE24.
The people that came to get the boxes…
The people that came to get the boxes were great and heloed a lot:) However the time frame organization for pick up was not great, they gave a time window from 9am to 16 am, i called in the morning to know if i was gonna receive a message on time and they told me i was gonna be alerted 30 minut before, so to have time to prepare. I got a phonecall literally 5 min before they arrived… so that not fantastic But at least the guys helped me carry the boxes downstairs!
overall very positive experience
+ attractive prices employees are friendly and can be reached well via email and phone appointment for storage could be changed flexibly - list of items that need to be stored has to be created yourself in kind of detailed fashion (for other storage providers this is not necessary)
Very well organize
Very well organize providing you with MSGs updates and calls for the pickup times. They committed a mistake with my order charging me for the wrong order. Contact them and they were very fast given me a refund.
Quite fast service
Good service. I filled out the form online and in four days they came to pick up my stuff. Nothing to complain about so far.
Das Lagern und abholen der Sachen lief…
Das Lagern und abholen der Sachen lief einwandfrei. Schneller Kontakt bei Fragen. Einzig der Zugang zu den Sachen könnte einfacher und Kostenfrei sein. Sonst alles super
I use this service because I have to go…
I use this service because I have to go back to my home country for several months, the service was very easy to use. Just booked in the website and choose the date to pick up. On that day, they would tell before coming. This service is really easy, practical and not that expensive. Recommended :)
Great experience with Boxie
Great experience with Boxie! I made the reservation for the storage unit a few months in advance and everything went very smoothly. The pickup was very quick and efficient. Very nice movers. The customer service was also very helpful and open to all question. I can recommend this storage unit service.
Netjes opgehaald en veilig bewaard
Netjes opgehaald en veilig bewaard
Good service
Good service, available for all questions per phone and the pickup itself was very good! The pickup time is quite long (between 10 and 16) which is a bit inconvenient if you are asking people to help you carry your stuff down but don't know if they have to be there at lets say 9, or 15hr. But I understand that it's hard for Boxxy to make a planning with all the variables so all good. I would recommend it!