A terrible experience
The whole thing is so sketchy - they literally lie on their website too. I asked to book in a self-delivery as I had more things to deliver and they said it’s not possible! And that you need to pay extra for bringing more things to your storage, regardless of how much unused space you have. When asked why they state that’s possible on their website, they just basically said “no”. Nowhere does it state where the location is, and if asked they won’t disclose it. After asking multiple times, got a response that the only place you could deliver things yourself is “in Schiedam” (while I booked in Amsterdam West!). In general, the comms from the team are rude and stand-offish. This seems like a scam, now I’m stuck with a bunch of stuff I can’t deliver to the space I booked, unless I pay almost 160€ more just to get it picked up! My advice; stay the hell away from Boxie24.
Till yet everything went fine
Netter Service, Abholung war pünktlich, Verpackungsanweisungen unklar, bin gespannt, ob die Möbel so schön zurückkommen, wie ich sie eingelagert habe
Quick and efficient service
Quick and efficient service. I particularly liked that the driver contacted me one hour before he arrived and when he was 10min away from my place, he gave me another phone call which helped me prepare ahead of their arrival.
Alles perfekt gelaufen!
Alles perfekt gelaufen!
Super service
Super service! Very responsive, great rates and super friendly and accommodating staff making storing your things as least stressful as possible!
Good service
My boxes were collected early. The packers were effective and wrapped my couches for me. The email helpers were communicative and efficient.
Sehr unkompliziert
Sehr unkompliziert, top Preise, gutes Service.
My boxes were collected early on time
My boxes were collected early on time. I was in constant contact with the driver coordinating the pickup! The staff were friendly and efficient, even when consulting me about the booked space.
Kommunikation auf Deutsch schwierig
Abholung recht problemlos, aber nur einer der drei Mitarbeiter konnte Deutsch sprechen
Es hat alles gut geklappt
Es hat alles gut geklappt. Die Abholzeit meiner Möbel war zwischen 9 bis 15 Uhr,um 11 Uhr sind 2 sehr freundliche Möbelpacker gekommen und keine 15 Minuten später war der Raum leer. Die Möbel wurden gut und sicher verladen,also alles Top.