Was a plasure to shop with Arthuss furniture

Couldn't be more happy with the customer service I received from Arthauss Furniture. If only every company was so helpful. Special mention to Hubert and Paulina who assisted me.

The customer service was really good, kept informed at all times with the delivery etc. Once assembled the Wardrobe is good quality and very sturdy, I would highly recommend and would purchase other items from them.

Amazing service. Great delivery times. Beautiful bed. Overall amazing

Very good quality and quick delivery time very informative on times and dates 10/10 service

The communication was very good and I’m happy with the way they handled my order. However, maybe an assembly service should be provided when ordering more than 1 item. Also, when assembled, the bed doesnt stay open.. we had to remove the springs on the bag so my child wont be smashed in her sleep because there is no system to hold the bed open. Shame for such price to be nothing holding the mechanism open but to only relay on the weight.

On ‘up side’ The quality of my Arthauss wardrobe is good, and their customer support team are quick to respond. However, on the downside , the assembly instructions and identification of the parts are awful. Assembly time could be vastly reduced if this was improved. But for me, the worst experience was that I had a crucial part missing. This had to be shipped in from the manufacturer in another country and took 4 weeks, which meant we had all the parts strewn across our bedroom during this time. The best compensation Arthauss could offer me was a mere £15. They were full of apologies but in our situation words meant nothing. If you decide to purchase from them just pray you get all the parts.

Delivery time updated and Brandon and Jordan couple of pleasant young men who are probably not paid enough for the job they do with respect and politeness a credit to them both thank you Marc

Difficult to assemble due to the lack of identification on the parts and fixings

delivery late customer service very poor