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Anna cortez

18 April 2023, 10:09

  • US

Gaming PC was TRASH and I had to return it

Bought for my son for Christmas. We opened on Christmas day and set up. The monitor connection wasn't stable. The next day was worse. Contacted company and was told the gpu probably shifted and the case was in the way. Told to slightly adjust gpu. Unplugged everything and did as directed. Plugged everything back in and now the power supply died. A disappointing Christmas. The help was prompt but didn't fix the issue. I was sent a shipping label to send computer back. I did and asked if they could just charge another computer so it would get sent out right away. After all this was a Christmas present. Was told no, they need to receive the item first before they would send another. We tried to just keep it and hope it worked better so we didn’t have to return it but the fans got louder and it continued not to work. I’m Disappointed. Hoping everything moves quickly and we get a new one soon

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Cristian

18 April 2023, 06:20

  • US

SCAM

SCAM. They gave me a fedex tracking number and when i call fedex the tracking number is too long to be there’s the guy told me that it didn’t belong to fedex. Same thing for UPS. Also it says out for delivery but still nothing.

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James Bouey

18 April 2023, 04:19

  • US

STAY AWAY

STAY AWAY. Shopiosx is a scam. I purchased an oculus and it was supposed to be delivered with next day shipping and it never came. It is never going to come and that’s pretty clear, I can’t get in contact with anyone from the support team and I can’t get a refund, I’m going to leave bad reviews on every website I can. This has been a horrible experience.

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Kailen K

16 April 2023, 08:47

  • US

I was really upset when I was towed…

I was really upset when I was towed from shopiosx in San Diego/Chula vista. Even after I contacted corporate, they refused to issue a refund for the tow. It's really unfair that we can't park on the street without fear of being towed. This has been a nightmare and I'm still very upset about it.

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Jen Hager

12 April 2023, 13:12

  • US

Working with Shopiosx was a very…

Working with Shopiosx was a very stressful experience for me. I accidentally gave them the wrong PayPal address and was unable to get my payment. I had to wait 7-10 business days for them to reissue the money. I was very upset as the money had already been paid out and I had to wait an unnecessary amount of time before receiving it again. It's a shame because they are usually very reliable, but this mistake on my part has made me quite wary of working with them again

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Dave Dixon

12 April 2023, 09:25

  • US

Shopping at Shopiosx.com was a…

Shopping at Shopiosx.com was a challenging and frustrating experience. The parking in the San Diego/Chula Vista location was horrible, and the sales rep seemed to be completely overwhelmed. On top of that, I got parking tickets on my car while I was there. It's a shame because their products are very good, but their customer service needs some serious improvement.

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Cheyenne Brett

10 April 2023, 19:09

  • US

I have been a customer of ShopiOSx.com…

I have been a customer of ShopiOSx.com for many years, but recently they have raised their prices and shipping has become more expensive. There are also limited discounts available, and the website layout is outdated. While I have had some good experiences with them in the past, I would not recommend them at this time due to the high product and shipping costs.

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Gamingpcaddict

08 April 2023, 00:53

  • US

I ordered an Apple 2022 bundle from…

I ordered an Apple 2022 bundle from this company on 3/17/2023 and it was delivered by UPS, i was disappointed to find out that they don't have any locations near me. On top of that, their prices are a bit higher than their competitors and the shipping charges I had to pay were outrageous. What's worse is that there's no app to get a response from them on the phone and it can take long times for them to answer your queries. Overall, I feel like Shopiosx needs to make some improvements if they want to compete with bigger stores and online marketplaces like Amazon, Mercari and eBay. This store has the potential to be a lot greater then it is now…

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Hazel Barton

06 April 2023, 09:37

  • US

I recently had an issue with my seller…

I recently had an issue with my seller login on ShopiOSx and I was really impressed with the customer service. Jessica was patient and really went out of her way to help troubleshoot the issue, however it still wasn't resolved. I would really appreciate it if someone from the company could contact me and help me resolve this issue as soon as possible.

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Saneena Abadi

02 April 2023, 06:40

  • US

I recently tried to log into…

I recently tried to log into Shopiosx.com and had a lot of trouble. My login link sent to my email expired and I was unable to get help logging in. I reached out to customer service multiple times but was unable to get anyone on the phone during the week. This left me feeling frustrated and helpless, they are on the west coast and have no locations near me.