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Sherry Hair

20 October 2023, 06:43

  • US

Fix the number update the order status…

Fix the number update the order status don't wait until it's been 15 days now since an update 10/4/23 stay in touch with the customers update the website.

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Natalie Portis

14 October 2023, 02:42

  • US

Cancelled my account subscription & now have to pay more than my membership plan. Claim “in review” by their teams

I have been a wholesale customer at Shopiosx since March and things have generally been going well. All my packages have been delivered on time and I've been a loyal customer. However, I recently encountered a major issue. I decided to add a new debit card to pay for my $9.99 membership fee, but unfortunately, I accidentally locked the card for 4 days. As a result, Shopiosx abruptly canceled my membership. Now, I find myself in a frustrating situation where I am being forced to pay a $20 activation fee along with the regular $9.99 membership fee. On top of that, they are even charging me a $10 suspension fee. I reached out to their customer support seeking clarification, specifically contacting Jessica from the Shopiosx team. However, to my disappointment, Jessica informed me that she couldn't provide any further information due to my suspended account. Furthermore, she mentioned that there was no option to appeal the suspension or have the suspension fee waived. The payment terms and policies at Shopiosx are excessively strict, especially considering my status as a long-term member and customer. It's disheartening that they aren't willing to accommodate my situation and waive the suspension fee. I will update my review once my account situation is involved, but so far it’s been 5 business days the payment team hasn’t updated my claim.

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Sarah Malman

12 October 2023, 09:48

  • US

iPhones are good but they need to…

iPhones are good but they need to improve the waiting times on the phone I had to wait on hold for an hour

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Gabrielle Wright

10 October 2023, 03:10

  • US

I never received my phone!

I know this site seems sketch, and there is a possibility that all the reviews for this website are bought. I decided to give it a try anyway, I ordered an Iphone 13 pro max, even paid for shipping protection, and for priority shipping. The phone never arrived, then it was shipped to a whole different address in a whole different state. I contacted customer service but they're so hard to get into contact with. I provided proof of purchase and even where the package was delivered too. Yet, even if they do contact you nothing gets resolved. I don't ever recommend buying from this site its all a scam. I hope I can prevent someone else falling for this facade website.

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Jaisol Martinez

21 September 2023, 21:29

  • US

I just bought something from ShopiOSx

I just bought something from ShopiOSx, and I have to say that their shipping was lightning-fast. It took me only two days to receive my order, which was much faster than I had anticipated. Additionally, the prices on their website were very reasonable. There was nowhere else I could find a better deal. I'm also very impressed with their level of customer service. ShopiOSx's staff went above and beyond to answer my inquiries and make my shopping experience seamless. They quickly addressed my issues and treated me like a valued client. In conclusion, I would heartily recommend ShopiOSx to others because I am so happy with my purchase. They are deserving of a 5-star review. ShopiOSx, keep up the fantastic work!

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Hasan Mahmood

20 September 2023, 17:12

  • IQ

Verified

From July 25th they cancel every order…

From July 25th they cancel every order after 3 or 7 days, I have ordered lots of items and nothing came, I sent lots of emails and no one reply to me, DON'T DEAL WITH THEM EVER!

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Donna Neeley

15 September 2023, 04:47

  • US

Parking situation needs to improve at…

Parking situation needs to improve at Chicago store they also never have ps5s at that location I traveled out there for my son and they told me they didn’t have any

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Kayla Weathersby

14 September 2023, 00:34

  • US

The Chicago store has limited hours and…

The Chicago store has limited hours and is only open a few days a week. I opted for local delivery, which took six hours. The iPhone is working good, but the Chicago store needs to improve.

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The_Russian_Mech

10 September 2023, 03:32

  • US

I just would like to have my tracking…

I just would like to have my tracking number the one I got was for someone else but I just want to know when it’s going to arrive but every time I call on email I get no response and agents are always busy I just want to know when the oculus is going t arrive please

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Milena Xavier

08 September 2023, 04:55

  • SE

This website is a scam

This website is a scam, never buy nothing from there. I placed an order 2/3 months ago and everything was right until they sent me the tracking number wrong, I waited, but after 3 weeks I started emailing without any answers from the company, proceed to call them and they answered me saying it was found a mistake on it, it was sent “again” they say, and gave me another tracking number that is still incorrect and now my account apparently doesn’t exist anymore or order by their website, not answering emails or phone at all. But still they sent me an email to do a review of my order last month, that of course I did a very poor review. No answers no reimbursement no nothing. Don’t trust this website.