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Judy Laverick

05 December 2024, 21:02

  • GB

After looking for wallpaper at local…

After looking for wallpaper at local stores and appalled at the prices and the designs I took a gamble and searched on line. The wallpaper was cheaper and there was a lot more choice. We run out of one roll of wallpaper and panicked thinking we would not get the same serial number, glad to say it arrived this morning. Will be using this web site again and thank you for 15% discount on future purchases.

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Hello Rae

05 December 2024, 04:39

  • GB

Pissed off!

Pissed off! I ordered wallpaper Friday for next day delivery, expected it Monday or Tuesday the latest because I have someone coming in to fit it. Its Wednesday and it's still not here!!! It's such an inconvenience and the people had no idea how to deal with the delivery situation. Looking at the reviews people have the same issue and I'm confused because other companies don't have this problem, I really feel like they should sort this out for their business, because it's turned me away from ever using them again or recommending them to anyone

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Kathy H

02 December 2024, 05:04

  • AU

Fabulous wallpaper and customer service!

The quality of the wallpaper I ordered was top quality and a beautiful design and exceeded my expectations! In addition, the customer service was outstanding as I needed to order extra rolls and receive the order in a short timeframe from UK to Australia. I was amazed how quickly my order was received and how efficiently my request rolls for extra was fulfilled. As a highly satisfied customer from Australia, I would definitely recommend this company.

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Andrew Farrell

02 December 2024, 01:16

  • GB

Delivery

Having had my wallpaper yet your delivery company let you down. Was planning to do it at the weekend and evri had it out for delivery and never arrived.

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Happy customer

29 November 2024, 18:10

  • GB

Wallpaper hasn't arrived and no assurances given on when we will get it.

I was so excited about getting this wallpaper, but it is a week late and I am still not clear when we will get it. I bought it through B and Q where World of Wallpaper are the seller. Royal Mail keep saying they have attempted delivery when they clearly haven't and we have been at home, looking out of the window all morning for the delivery. I have contacted Karen at World of Wallpaper many times this week but they say it's in the hands of Royal Mail and they can't tell me when we will get it. We need this wallpaper to complete our hosue renovation and it is causing us extra expense and stress keepng our builders and decorator hanging around. Plus the worry of having paid money for goods that we have not received, and have no assurances on when they might arrive. Please help World of Wallpaper, I am so worried by this experience and saddened that we have not received the goods we ordered from you.

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Ethan S

27 November 2024, 22:57

  • GB

Easy to order and it arrived on time.

Easy to order and it arrived on time.

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Louise Guilfoyle

27 November 2024, 06:37

  • GB

World of Wallpaper

World of Wallpaper, fantastic fast delivery. Exceptional quality wallpaper of their exclusive wallpapers (Azzurra Leaf in Sage). My husband had been decorating for 34 years and he said this has been the best wallpaper ever to use, so that’s high praise indeed.

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Carolyn Dallard

19 November 2024, 19:03

  • GB

NOT A GOOD EXPERIENCE!

NOT A GOOD EXPERIENCE!! Ordered a sample 2 weeks ago, paid for it, not received, chased it up and was told I had nt put my house number in the request. Rather than e-mailing me to ask me what house number was it just sat there until I chased it and they asked me to pay again for the. sample to be sent!! If you had checked billing info, which was almost identical to shipping info except the latter is missing, a 1, a 2 year old could of worked out, that that must be the complete address!! You have offered to send a sample but you want me to pay another £2.49!? If you did nt send the first one out because you could nt work out my house number, why are you asking for more postage!?!

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Claire Mansbridge

16 November 2024, 22:45

  • GB

The best customer service ever

Where to start I have just had the best customer service from this company they went over and above to help me get what I needed and dispatched it the same day they were friendly helpful kind and sympathetic to my problem I couldn't have asked for more thank you so much for helping me out and for being human

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Lynn Beanland

14 November 2024, 00:53

  • GB

Horrendous customer service

Where do I start with this. They can't even send out the correct samples let alone trust them to order the actual rolls from. I have asked speak to a manager but they told me on annual leave. Wouldn't trust ordering from these guys