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Roger

07 November 2024, 02:05

  • GB

Great and speedy service with lots of…

Great and speedy service with lots of choice.

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steven smith

01 November 2024, 16:36

  • GB

Strawberry thief

Easy to order , quality wallpaper

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Jackie F

28 October 2024, 22:44

  • GB

Awful experience with this company!

Awful experience with this company!! I have placed an order and chose Two Day Delivery, but until now my parcel hasn't arrived! It has been more than a week. They also put the wrong house name on my delivery and didn't even bother to correct it. I emailed them so many times with only 1 response giving me the tracking number. I have explained this yet no one seems to care on this company! It is a shame as we really like the designs, but we won't be using this company anymore for any of our new builds and renovation project. Awful customer service!

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SJJ

15 October 2024, 20:59

  • GB

Terrible service and supply

Reading the Reviews I feel like I was dealing with a totally different company... I wasn't! Fantastic selection. I ordered a lot of wallpaper samples from World of Wallpaper - the first selection arrived in 1 day....excellent. This is where my good experience ends. I tried to call to speak to someone on the phone number shown on the website....which is completely pointless..... Their answer machine stated that they don't answer the phone lines any more "as all our staff now work from home, please email".....no email address on the answer machine so you have to look it up and no idea how long you will be waiting for a reply. I completed the message box and then had to complete a captcha (to prove I am not a robot!), which for someone with an astigmatism is almost impossible (I tried 10 times). I explained this in my message. When "Karen" replied....I got no title at the beginning of her reply and no apology for the time spent/inconvenience. I asked whether 2 different samples could be sent urgently as they were needed to choose from, as part of an insurance claim and needed quickly for the work to be done at the home of my 82 year old parents and the work was pending. The second swatches didn't arrive for A WEEK and I was sent 2 of the same not 2 different ones. as I'd requested. I would not have dealt with them any further but when the Builders said they would order the wallpaper they used World of Wallpaper. The wallpaper was ordered on the Friday and it stated Monday delivery. When it hadn't arrived by the Tuesday the builders called and were told there had been a sudden order increase and so there wasn't enough in stock!......so why did they agree to send as there was availability at that point!? The builders were not happy and when I was told I wasn't surprised. I would strongly advise people to not use World of Wallpaper after my experience as their Customer Services and supply are both sadly lacking.

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trace

12 October 2024, 00:07

  • GB

Verified

dimensions woodland creatures

I bought the dimensions woodland creatures paper for a feature wall in my spare room, it looks amazing and so classy I love love love it

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Nancy

01 October 2024, 23:01

  • GB

wonderful selection

wonderful selection, quality wallpaper, quick delivery..Very pleased, Thank you

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Nigel Williams

25 September 2024, 22:20

  • GB

Quality experience

Easy to navigate website, quick delivery and order was well packaged

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Amber Carlisle

09 September 2024, 19:11

  • GB

Terrible quality wallpaper and they delete reviews

They delete reviews. The wallpaper they sent was awful, totally different to how it looked online and I had to pay to send it back. Then when I left a review they had it removed. Avoid this company!

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Jules

06 September 2024, 22:24

  • GB

Samples

Just had samples so far , but they are good quality and came pretty quick

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customer

02 September 2024, 00:14

  • GB

Wallpaper

Lovely wallpaper and service Would highly recommend.