a caring, efficient and kind customer service; and presto has a truely customer-friendly policy. i do warmly recommend presto music as a resource to every music-lover.

I have been buying a lot of downloads from Presto over the last year and more; together with more limited numbers of CDs. There are certain details of how the site works which take a little bit of learning. But my experience has been almost 100% excellent. Where I have encountered glitches I have found Presto’s customer service to be helpful and timely. On one occasion a Hi-Res + download proved to be more than my system could cope with. Presto amended my account to give me access to the simple Hi-Res version. On a more recent occasion I ordered an MP3 by mistake, when I wanted the FLAC version. Presto organised a refund within a few hours. The one thing I used to find annoying was being signed up to newsletters by default. I’m not sure whether I have become cannier at opting out, or whether the default option has now been amended, but the issue certainly no longer troubles me. Long may this service continue.

Excellent service all round. Very good range of products and website easy to manage. Regular offers on cds and books etc. First rate communication.

Knowledgable, friendly staff. Orders are dealt with promptly and if there are any delays, details are given with a revised date of delivery. Nothing is too much trouble.

Extremely unhelpful and unprofessional. A duplicate booking was made and i was told to not pay it. Then it went to a debt collector without telling me. And the email reply said "Oh no we checked now you must pay it"

I recently made the first of what I am sure will be many purchases from Presto Music. I couldn't be happier with their service, absolutely first rate. My purchase arrived promptly and very well packaged. I really cannot praise them enough.

Presto music output has changed my life. It has given me an area of enjoyment that I can share with others as I age....with Presto's help - gracefully!

Presto Music has probably the best internet website for avid Classical music CD collectors like me. It has sound files for most items (the catalogue is vast) which enables customers who know what they like and don't like to avoid the expensive mistakes I have sometimes made in the past (albeit in a minority of cases when I had to rely on reviews in the music press where the reviewer's usually reliable opinion did not match mine). In addition, Presto offers regular sales which are highly competitive and the ordering process is clear and straightforward. In short, their efficiency, reliability, communication and prompt correction of (very rare) errors make this company second to none and I have no hesitation in recommending Presto Music to newcomers and seasoned collectors of Classical music alike.

Excellent source for classical downloads, efficient site, helpful when I had questions. In my experience they have been uniformly excellent.

Really good user-friendly website, fast service. Very fast response to any queries, and good prices. The best classical music site out there.