Verified
Slap-dash sale
Managed to complete the purchase within the planned time frame, but this was with us being first time buyers with no chain on either side of the purchase. Ocean estate agents really pushed for us to use ocean solicitors as a way to expedite the process as they could hand documents between themselves, but in reality communication both within ocean and to us (especially with the solicitors) was really disappointing, considering we were recommended to use them and were paying a premium because of it. The solicitors were hard to get hold of and unsupportive of our queries unless it suited their timeline and were very clearly reluctant to explain and explore any uncertainties we had as first time buyers. This was made worse by the fact some of our assumptions of the property were incorrect ever since the initial viewing due to what was claimed by the estate agent. The last comment is on the frustrating portal everything has to go through, it is really difficult to track updates and see progress, and there was a moment when Ocean had left it a week before asking why something wasnt signed in the portal. I would recommend Ocean solicitors to use direct communication more rather than relying on a portal like this which many might find confusing to use for everything. All in all, while we don't have much experience with other solicitors and estate agents, I would encourage others to do research and not trust all the claims and recommendations made by the estate agents, and that if you do need anything checked by the solicitors know it will be the last thing they reluctantly do all while urgently pushing for you to complete.
Verified
Very helpful, would recommend
Very helpful team, excellent communication and very proactive for getting the best deals, would definitely recommend.
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Ocean Southville did a fantastic job at…
Ocean Southville did a fantastic job at selling our house. I would recommend them to anyone. In particular the move manager helped push everything along and kept our chain together despite many ups and downs! They were positive and helpful from the beginning to end. Thank you Ocean,
Verified
Embarrassing company
Embarrassing that a company can't even respond to multiple emails or pick up the phone for multiple days to a customer. Shame.
Verified
A fairly good service for an average…
A fairly good service for an average price. No issues to raise. Thanks
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Very Helpful
Very Helpful, was always on hand to help with a very tricky house move. My First experience with buying a property and it was great! Mike and Melissa were fantastic throughout.
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We have been very impressed from the…
We have been very impressed from the beginning. Everything was made so easy and we were kept up to date all the way through.
Verified
It's been a pleasure working with Ocean
It's been a pleasure working with Ocean Lettings (Willowbrook office, Bradley Stoke), both for a property purchase and, more recently, helping us to choose the right tenants. Ocean always call back when they say they will - this is so very important and results in an excellent working relationship.
Verified
Efficient house sale
Everything was done and taken care of without fuss and very efficiently. Kept us informed daily of what had happened.
Verified
Had a great experience with Oceans…
Had a great experience with Oceans Estate Agents especially they are local of Bradley Stoke, Bristol. They have always been very thorough, approachable and professional and always provided very helpful guidance and advice especially I was a first time buyer and almost knew nothing about the whole process. Highly recommended.