Ocean is the best agency ,I m very grateful for buyng the house with them in shirehampton! Thank you !

After what can only be described as a harrowing experience with Goodman & Lilley (G&L) in Henleaze last summer which ended in an aborted sale, we turned to Ocean in Westbury-on-Trym just before Christmas to help us sell our home. It’s fair to say we were physically and mentally exhausted by then and extremely stressed/anxious when we relisted our home with Ocean. However, it quickly became clear that Ocean were very, very different from G&L. After hearing about our experiences last year, Ocean were determined not to let us down and vowed to get us through to completion this time around. Being honest, we were probably not the easiest customers Ocean had ever had, purely because of our awful experiences last year which eroded trust and tainted our view of estate agents in general. Because of our high stress levels, we really did need a lot of support in terms of frequent communication and relaying information promptly to us. However, Steve and Melissa (and also Tim, their professional photographer) gave it their all. They were always positive and genuinely complimentary about our much-loved 1920s home. This of course then cascaded down to potential buyers viewing our property. With some key suggestions from Steve regarding presenting our house a little better and with some fabulous photographs from Tim, we received two offers in days. We struck gold with a lovely couple who fell in love with our home. Once an offer was accepted Ocean sprang into action (especially Melissa) and continued to work hard to keep the process going until we exchanged and completed. Ocean worked hard as a team, from start to finish, to get us through to completion and for that we are very, very grateful to them all. If this alone has not persuaded you to ditch other estate agents who talk-the-talk but don’t walk-the-walk, and go straight to Ocean then perhaps this will. We completed (yes, completed with cash in our bank account) on our house sale in 10 weeks flat. This was from initial viewings to completion date. We appreciate this is quite extraordinary and that we did have very keen, dedicated buyers and a relatively small chain. However, this quick turnaround must still be commended and shows what can be done when all parties pull together and are 100% committed to the process going forward as quickly and as smoothly as possible. Very well done Ocean Westbury-on-Trym, we highly recommend you and wish you all the very best this year, and in the years to come. Thank you.

Move managers Elizabeth and Lisa were brilliant, keeping us updated on the sale at all times .

We originally decided to go with Ocean Estate Agents as we had been told by them they had previous experience in selling flats. We were led to believe the first viewing even though more viewings were scheduled for later was sound! We accepted this. Our main and only request was for a quick sale! It was only much later down the line we discovered the buyer had a problem which we should have been informed about from the beginning. Hence the sale took longer than was expected. We have since received several apologies from Ocean Estate Agents but felt very disappointed with time it had taken. No complaints at all with the way the Ocean Solicitors dealt with their part in the sale. In particular Ashleigh was exceptional.

Having just completed a sale on my property Ocean have been amazing, Tanya has gone above and beyond, keeping me informed at every step of the way chasing solicitors on both sides, and always replying to calls and emails, and following up any queries, or questions that I had. Very impressed with the service.

Ocean ,it,s the best team that I know , every person is so special and helpful, they will look for you to have the dream house for you ! Thank you Ocean and I'm really grateful!

Brilliant experience from start to finish. From being shown houses to collecting Keys, Oceans were amazing. When looking for houses, Matt had the hardest job. That being said he was patient with us, he did insist we view a house, even though I wasnt keen due to viewing online. Matt told us we needed to view and not go off photos.. im glad we did as now we live in that house! Oceans communication through our long and complicated process cant be faulted. They always kept us up to date with any progress and we didnt have to chase them once (which was a first in our chain) Lovely team, cant fault them, highly recommend.

Ocean Estate Agents has been great to us in getting a nice apartment in Bristol, especially Charlie & Keith. They were both helpful throughout the letting process and made it seamless for me and my family to get the apartment. Thank you OEA. Regards, Peter & Lucy

Ocean were great at selling our house. It sold within a week and the transaction went through nice and smoothly! Thank you :)

Thanks to Paul and the team the whole process was straightforward and we are pleased with the outcome. Great job, thank you!