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No worries
Had cause to make a claim and all was sorted no problem First class!
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Vetsure have been an excellent pet…
Vetsure have been an excellent pet insurance provider for our dog, Oswald. Very easy to contact and always helpful.
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Claim Process Is Simple
Did a claim for Pippa. The form was straight forward and processed straight away. No issues at all.
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Great customer service
Great customer service. They show they really listen and care. Everything explained in detail. Along with an amazingly competitive price
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Excellent pet insurance
Excellent pet insurance. We’ve been with Vetsure for a few years now as they have excellent customer service and claims handling. We’ve had a couple of small claims that been dealt with swiftly and they have paid the vets direct with no issues. Premiums not the cheapest or the most expensive but great value and I won’t change to anyone else. Freddie the black Labrador - Stevenage.
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Straightforward, affordable peace of mind
Vetsure have been very easy to deal with...helpful customer service, affordable cover & a company that only charges you one excess per unrelated condition ever! So far have not had to submit a claim but I have peace of mind that if something awful did happen, I have excellent cover to assist me. I have taken out a policy for my dog and cat...Kodi & Bodi!
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Excellent service
Excellent service, made splitting pets and policies a breeze after a breakup! Excellent levels of care and so far easy to claim.
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The person I spoke too was very helpful…
The person I spoke too was very helpful and explained everything I would recommend this company for your pet insurance
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Only time (and ease of claim) will justify higher rating
Have only just taken out this policy and was attracted by it as significantly cheaper than the company I have used in the past albeit for slightly less coverage. This is for a mature dog I have rehomed so I do have some concerns that if anything is in her records that I am unaware of this could mean I cannot claim for certain conditions if there is a vaguest possibility that it could be linked to any future illness. Only time will tell how I feel about this policy, i.e.. when I need to make a claim
Verified
Great start
Really helpful staff throughout quote and further questions I had after setting the policy up for Stanley, not yet had to claim, greatfully, but hope the service continues