We’re good for the money and Great service

Up until now I (fortunately) haven't had to put in any claims, but any communication from and with Vetsure has always been extremely helpful and friendly, and you get the feeling that they genuinly care about your animal(s). Jennica (human slave to Felix and Gin)

Absolutely fantastic. No quibbles. A direct claim was made by the vet and all that had to be paid was the excess. About 15 minutes after doing the electronic signature on the claim I received an email stating the claim had been settled. I would fully recommend Vetsure due to the ease of use

Cat had a broken toe. Advice was that it would best be removed. All done and dusted very quickly, Nicky at Best Friends vet surgery did all the hard work, all I did was sign the form and pay the excess.

Honestly, we brought our cats from overseas where we also had pet insurance. But Vetsure has been great to deal with when we had to claim (twice). Unfortunately, we lost one of the cats and Vetsure were so nice - I mean, really nice to deal with. The only 'complaint' I have is that we are unable to insure one of our cats as she is a 'senior' and they won't insure older animals.

I spent hours deciding on the best insurer for our dog and in the end, while Vetsure leans on the more expensive end of annual policies, their reviews are consistently positive, the team are friendly, helpful and honest on the phone and the policy covers for most eventualities. They also work with our vet, The Vet, which means claims are handled directly between Vetsure and The Vet, saving us the worry of having to have money to hand to cover treatment etc. should we ever have to. Fingers crossed not of course! I highly recommend speaking to Vetsure to find out if they're right for you and your furry friend.

We cannot commend Vetsure enough with the very professional way they dealt with our claim Our 3 year old Westie Izzy, was found to have a liver problem which resulted in her premature death last week Our claim has been paid in full today including "loss of pet" We received a gift for our other dog "to put a smile back on her face", a lovely card signed by the staff and a packet of Forget-me-not seeds . A really lovely gesture

I highly recommend this insurance company. My cat got sick not long after getting her insurance policy and needed treatment for a few days in a raw at the vet's. The total cost was approximately £700. Vetsure accepted the claim and covered the vet fee straight away. There were no issues, no delays, no funny conditions. All the Vetsure employees I have spoken to are very friendly and helpful. I am very happy I chose this product for both my cats, in fact. They are very good and trustworthy.

We have been with Vetsure now for a number of years. We have unfortunately had to make claims over the years. I can honestly say that during these times vetsure has been excellent. They process our claims extremely quickly and efficiently. I could not recommend them highly enough

Not the cheapest but paid out in full for complimentary care as well as veterinary so no complaints.