Not great so far, first collection didn’t happen and I’m still waiting to see if it ever will be, I’m starting to think it’s a scam firm

WHERE TO START? POOR CUSTOMER SERVICE, CLAIM THEY RING YOU LOTS OF TIMES, BUT IN REALITY THEY DO NOT CALL. THEY ARE GOOD AT HARASSING YOU, BUT POOR AT RESOLVING ISSUES. THEY WILL THREATEN YOU WITH DEBT COLLECTORS EVEN IF YOU HAVE CANCELLED YOUR CONTRACT!!!! AVOID AVOID AVOID AVOID

Avoid using this scam of a company, they are brokers so you don't deal with the actual collection company. They will offer you all the support they have, but as soon as the contract is signed things change rapidly. After we signed, our bins never got collected in a 5+ week period. They never change my service provider and only mentioned it after the 6th week. By that point I wanted out of the contract and some sort of compensation. During the first missed collection I call them every day for them to fix the issue but nothing happened. No apology or compensation offered. The exit fee is astronomical and you have to pay it because they will send a collection agency to collect money for a service they didn't deliver DO NOT USE THIS COMPANY!!

Grait service, quick, easy, fantastic

Delivery of Bin was prompt and efficient

my waste collection have been missed 3 times in the las 8 weeks and not any explanation for why from waste managed

Very professional company I use these guys for a couple of my businesses nothing is ever an issue, I deal with a guy called Kieron who’s very helpful I would highly recommend

I am very happy with the service

Avoid This Company at All Costs! I strongly advise against using this company. Their contract is intentionally vague, and once your initial term ends—whether it's two years or otherwise—they will automatically renew you for another full term without clear prior notice. This practice feels exploitative. If you attempt to cancel, the fees are outrageously high, bordering on daylight robbery. The entire experience has been nothing but stress and frustration, and I deeply regret my decision to sign up. I rarely leave reviews, but this company is so awful that I feel compelled to warn others. Do yourself a favor—choose another company and save yourself the headache. Worst company ever. Update Despite paying £390 on January 22nd, this company has failed to inform the contractor that the service was canceled. They have also refused to acknowledge my payment, and as a result, the service is still active a full week later. This is utterly ridiculous and irresponsible. All I want is for my service to be canceled, yet I am still dealing with their incompetence and lack of accountability. Avoid this company if you value efficient service and clear communication.

My experience was brilliant. I spoke to Paul on the phone and he was so easy to communicate with and also very helpful. Setting up my own salon so need waste collection and Paul made it so affordable and easy for me to get sorted. Would recommend