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Mark Norfolk

14 January 2025, 18:24

  • 1 Review
  • GB

Verified

Reassuring customer service

Reassuring customer service. They initially called me when I was away from home and called me back as agreed. Really helpful, took time to explain options and thorough in responding to my queries. Spoke to both direct debit and contract departments on a single call, negating the need for a second call at a later time. Updated contract signed during call and no further action required. Job done!

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Sharon Sajeev

14 January 2025, 17:28

  • 1 Review
  • GB

Verified

This is worst service I ever got

This is worst service I ever got, nothing is organised we had too many mis collections even after reporting it several times and I had to pay other collection agents to clear the general waste. Our collection frequency is 2 times all the bins in a week which rarely happens. The customer service is not helpful and they charge full invoice even after they miss collections.

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Areeporn Bearryman

14 January 2025, 15:46

  • 1 Review
  • GB

Verified

Great communication

Great communication, dealt with my issue very quickly and professionally.

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Shahow

14 January 2025, 08:02

  • 1 Review
  • GB

Verified

Very good service

Very good service

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Ellie White

14 January 2025, 05:09

  • 1 Review
  • GB

Verified

So easy to sign up and my bin was…

So easy to sign up and my bin was delivered within a week! Excellent service!

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Inderjit madan

14 January 2025, 04:28

  • 1 Review
  • GB

Verified

E got my bin delivered today the lock…

E got my bin delivered today the lock doesn’t work and I was told to take pictures and send it to them I can’t even open the email you have sent me

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Peter Chart

14 January 2025, 00:03

  • 1 Review
  • GB

Verified

Good Customer Service

Friendly and willing to assist

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Elizabeth Robinson

13 January 2025, 23:12

  • 1 Review
  • GB

Verified

Great communication and very friendly

Great communication and very friendly

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Alanna Alston

13 January 2025, 22:54

  • 1 Review
  • GB

Verified

Very helpful and responsive work from…

Very helpful and responsive work from Liam.

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Miroslaw Baron

13 January 2025, 22:45

  • 1 Review
  • GB

Verified

Perfect services

Perfect services