Verified
Reassuring customer service
Reassuring customer service. They initially called me when I was away from home and called me back as agreed. Really helpful, took time to explain options and thorough in responding to my queries. Spoke to both direct debit and contract departments on a single call, negating the need for a second call at a later time. Updated contract signed during call and no further action required. Job done!
Verified
This is worst service I ever got
This is worst service I ever got, nothing is organised we had too many mis collections even after reporting it several times and I had to pay other collection agents to clear the general waste. Our collection frequency is 2 times all the bins in a week which rarely happens. The customer service is not helpful and they charge full invoice even after they miss collections.
Verified
Great communication
Great communication, dealt with my issue very quickly and professionally.
Verified
Very good service
Very good service
Verified
So easy to sign up and my bin was…
So easy to sign up and my bin was delivered within a week! Excellent service!
Verified
E got my bin delivered today the lock…
E got my bin delivered today the lock doesn’t work and I was told to take pictures and send it to them I can’t even open the email you have sent me
Verified
Good Customer Service
Friendly and willing to assist
Verified
Great communication and very friendly
Great communication and very friendly
Verified
Very helpful and responsive work from…
Very helpful and responsive work from Liam.
Verified
Perfect services
Perfect services