Ordered a shower tray on 24th June 2013 with express delivery option. Delivery wasn't arranged until 4th July and on that day received a call from bathroomtrade claiming they had spoken to someone on my phone number who "had never heard of me". The person making the call was incredibly rude and abrupt and said I needed to contact the courier and tell them what was going on. So I did and bathroomtrade had given them the wrong address!!! To be fair, the courier turned back once I told them the correct address and were with me 1 hour later. Unfortunately, the tray was smashed into several pieces and had to be sent back. Next day bathroomtrade phone to say "you've rejected the delivery" when do you want us to rearrange. They agreed it would be delivered again the next day. So I sit in all day waiting only to get a call from the courier asking when I wanted delivery. I said it had been arranged for today and they said they hadn't even received the new tray from bathroomtrade yet. So, arranged for delivery on Friday 5th July and hallelujah, tray arrived in one piece!!! So, if you want to waste 3 days of your life waiting for an "express delivery" @£24.95 that doesn't get to you for 2 weeks then these are the people for you!

Easy to deal with, no problems and delivery as promised.

I ordered this U shower curtain and it arrived within 2 days it is still in package as I am getting a new bathroom fitted this coming weekend so can't comment on the product until then

The goods ordered are of high quality and delivered speedily and on time. I am completely satisfied with my purchase

They called me the same day to clarify a delay in delivery due to lack of stock and then they called me when they got more stock in to arrange delivery. They delivered on the day they said they would and even confirmed everything by email too. The sink was well wrapped and everything that should have been there was. They were the cheapest on line I could find for a large sink and drainer.

The assembly instructions were inadequate and the accompanying photos were useless

Super company, very efficient > honoured price match with no hesitation

cannot fault this company. Very easy website to order from with lots of information on products. Very fast delivery would use again and again

Order placed, next morning delivered. Very happy with the speedy service and of cause with the shower door. Wife was concerned about keeping the glass door clean. No worry. After shower a quick rinse and water pearls off a loose wipe with a dry clot and the class shine like polished. Thanks

No complaints on the unit, arrived quickly, well packed. Communication with them was excellent, they even reminded me I had forgotten the shower tray for the shower.. Would use again