Great massage with Dom
Great massage with Dom. I have already booked my second appointment.
No issues, good clean!
I booked a last minute house clean. I was wary as my cleaner didn’t have any reviews on the platform, but she was great. Friendly, efficient and did a good job. No issues!
Vesla was professional and very good at…
Vesla was professional and very good at her job. I will always make sure I book her.
Extremely unreliable services
Extremely unreliable services. I have tried booking cleaning services through them and 4 out of 5 times, the Pros cancelled on the same day they were supposed to come, without giving any apology or alternative dates. Then we have to run behind to get the payment back. Will not be using Wecasa ever!
Brilliant
Brilliant Thank you
Easy and affordable
Easy and affordable
Verified
Worst experience we’ve ever had
Avoid at all costs! Do not believe their adverts! Our cleaner couldn’t clean! We send photos of the surfaces AFTER the clean and half of them were still covered in dust as though she had never dusted in her LIFE! We paid so much and the whole thing was a total waste of time! Customer service refused a refund and tried to force my boyfriend to let the same person back into his house even though we’d just showed them PROOF she can’t clean to save her LIFE!! They STILL OWE US a refund!! What a waste of time and money! And even now they are trying to dispute the one star review on trust pilot and act like they don’t know the customer even though we’ve given them our exact details!! They took our money, but took ZERO responsibility for their cleaner doing a bad job and even now they care more about the one star review than they care about the awful service they provided or about finally returning our money when they didn’t actually provide the cleaning service they agreed!! Just the absolute worst company we have ever used!! If this review saves anyone any money and helps people avoid getting ripped off it will make me so happy! In my opinion, a company that operates like this should be closed down! Avoid avoid avoid! UPDATE: The response from the company is a lie, they did not try to help in any way.. we made it clear that the cleaner had not cleaned and we sent photos to show there was still dust everywhere and the customer service team still refused a refund and tried to force my partner to let the SAME bad cleaner back into his house which is clearly not a solution in any way.. their response says they tried to help but all they did was keep our money and waste our time.. don’t risk your money on this terrible company. Choose any other company but this one.
Courteous and hard working
Michelle was courteous, hard working and resourceful when it came to cleaning my flat
Punctual and efficient
Punctual and efficient
Great service
Great service. Ana was thorough in her job.