Verified
Got here quick.
Got here quick
Verified
Nice desktop
I had a good desktop and i got help from the customer service. They were very nice to me.
Verified
wouldnt buy from here again
the mouse i received was broken, the keyboard is quite flimsy and i don't have the correct cable to attach my monitor.
Verified
Terrible customer service!
Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...
Verified
shipping took a little longe due to the…
shipping took a little longe due to the holidays. the computer seems to work fine still setting it up !!!!
Verified
I ordered 5 double monitor pc's
I ordered 5 double monitor pc's. As I am going through the packages, I have found 1 damaged monitor, 1 damaged keyboard, and two towers that will not recognize the monitors attached. I am currently on hold awaiting a customer service representative, and have been waiting on hold for 25 minutes so far without so much as a notification of where I am in line. Far below the "100% Satisfaction Guarantee".
Verified
Very easy to find what I want to buy.
Very easy to find what I want to buy.
Verified
Quick turn around and working perfectly
Quick turn around and working perfectly
Verified
VERY PROFESSIONAL
VERY PROFESSIONAL I ordered a computer for an older friend. Between the time I ordered and the time it was shipped my friend had a stroke and was probably not coming home. I called asking what to do. The individual who helped me - Anna - was so professional. She gave me my options. I decided to return the computer. Since it had not been delivered she contacted Fed Ex and had the computer returned directly to the Discount Computer. Within two days I was given a full refund. I'll definitely be shopping with Discount Computer again. Thank you!
Verified
Fed Ex effed up this time, not the merchant.
We ordered a pc a month ago and still haven't received it. I was going to give a 1-star bcs we weren't able to reach anyone at the company, but... Today, before filing fraud alerts, etc, i tried one last time. Ann, their rep, answered. I told her what was going on. She called Fed Ex who had lost the package. Fed Ex takes 5-7 days to process the claim. Ann gave me her direct line, and let me know they've had a few problems with Fed Ex lately. I see from the reviews and our tracking number it's TRUE. Fed Ex is the culprit more than this company. I should be receiving another pc within the next 2 wks. Ann assured me she will personally handle this, by shipping the new unit out within 24hrs of the claim settling. It sucks to have to wait longer, but i feel this company is making the effort to conduct business appropriately while maintaining financial integrity for operations. I did not like the difficulty it took to reach a live person there, but once i did, i felt assured; the situation is being handled well.