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thomas keller

22 January 2020, 01:00

  • 1 Review
  • US

Verified

Got here quick.

Got here quick

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Valued Customer

18 January 2020, 09:06

  • 1 Review
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Verified

Nice desktop

I had a good desktop and i got help from the customer service. They were very nice to me.

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Jill Savka

17 January 2020, 02:00

  • 1 Review
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Verified

wouldnt buy from here again

the mouse i received was broken, the keyboard is quite flimsy and i don't have the correct cable to attach my monitor.

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ss2014

16 January 2020, 12:42

  • 1 Review
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Verified

Terrible customer service!

Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...

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bob kletz

16 January 2020, 11:45

  • 1 Review
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Verified

shipping took a little longe due to the…

shipping took a little longe due to the holidays. the computer seems to work fine still setting it up !!!!

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Dave Marshall

16 January 2020, 02:49

  • 1 Review
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Verified

I ordered 5 double monitor pc's

I ordered 5 double monitor pc's. As I am going through the packages, I have found 1 damaged monitor, 1 damaged keyboard, and two towers that will not recognize the monitors attached. I am currently on hold awaiting a customer service representative, and have been waiting on hold for 25 minutes so far without so much as a notification of where I am in line. Far below the "100% Satisfaction Guarantee".

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Geonwoo Kim

15 January 2020, 00:38

  • 1 Review
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Verified

Very easy to find what I want to buy.

Very easy to find what I want to buy.

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Joe Carter

13 January 2020, 00:05

  • 1 Review
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Verified

Quick turn around and working perfectly

Quick turn around and working perfectly

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Rose

12 January 2020, 08:33

  • 1 Review
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Verified

VERY PROFESSIONAL

VERY PROFESSIONAL I ordered a computer for an older friend. Between the time I ordered and the time it was shipped my friend had a stroke and was probably not coming home. I called asking what to do. The individual who helped me - Anna - was so professional. She gave me my options. I decided to return the computer. Since it had not been delivered she contacted Fed Ex and had the computer returned directly to the Discount Computer. Within two days I was given a full refund. I'll definitely be shopping with Discount Computer again. Thank you!

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Cj Villanueva

11 January 2020, 02:46

  • 1 Review
  • US

Verified

Fed Ex effed up this time, not the merchant.

We ordered a pc a month ago and still haven't received it. I was going to give a 1-star bcs we weren't able to reach anyone at the company, but... Today, before filing fraud alerts, etc, i tried one last time. Ann, their rep, answered. I told her what was going on. She called Fed Ex who had lost the package. Fed Ex takes 5-7 days to process the claim. Ann gave me her direct line, and let me know they've had a few problems with Fed Ex lately. I see from the reviews and our tracking number it's TRUE. Fed Ex is the culprit more than this company. I should be receiving another pc within the next 2 wks. Ann assured me she will personally handle this, by shipping the new unit out within 24hrs of the claim settling. It sucks to have to wait longer, but i feel this company is making the effort to conduct business appropriately while maintaining financial integrity for operations. I did not like the difficulty it took to reach a live person there, but once i did, i felt assured; the situation is being handled well.