Love our geometry tutor Charu!!

They renew membership without consent and charge extra hours without consent. After waiting on phone line for hour to resolve issues they still didn't give full refund.

They suck! Tutors are NEVER on time. They cancel sessions without notification and half the time the tutors don’t know the information and this is from my standpoint as a CUSTOMER.

Nadia is amazing!!!! She’s helped me so much. We are on theories currently. And I’m memorizing them more often

I had some issues with a particular tutor and the help center gave me prompt assistance and were very kind. I hope to use Varsity again in my next semester. One thing to be aware of is that some classes are not available for the instant tutoring option and/or the ai tutor. Make sure you ask about this when setting up your classes

Tutor Eva was amazing. She made my daughter feel comfortable and better prepared for her test. Thanks

This company paired me with a tutor who fit my needs and personality well. We were compatible which made the sessions go good. My tutor was awesome and let me lead the discussions. We focused on the areas that I needed help on. He was always willing to go above to answer questions and let us veer off the plan.

We found Varsity Tutors to be unreliable in preparing my 11 year-old daughter for the SSAT. On 11/14, they made big claims on the front end about the quality of their SSAT tutors and their ability to match a tutor with my daughter's availability in the evenings on Hawaii time. They then assigned us to a tutor who had a nice personality, but who was unreliable. The tutor was a no-show twice without notice for our 2-hour sessions, which was very frustrating and stressful for my 11-year old who waited online to no avail. The tutor also spent too much time seemingly uncertain about what to cover. She was not adept at assessing the particular SSAT areas my daughter needed help with. After the first no-show on 11/25, we asked for another tutor, but the process of getting Varsity Tutors to assign her a new tutor and to set up a tutoring session took too long and we felt like we had no choice but to stick with the original tutor. After the second time our tutor was a no-show for a 2-hour session on 12/2, we gave up and asked for a partial refund on 12/4. Varsity Tutors refused to refund any of my money. Thanks to Varsity Tutors, my 11 year-old daughter is not properly prepared for the 12/7 SSAT test, is more stressed out than ever about taking the exam, and probably won't score high enough to be admitted to the schools to which we applied. Using Varsity Tutors and dealing with their poor customer service was a very bad experience for us.

Constant technical issues, unresponsive customer service, hours dont roll over each month. Huge disappointment

Tutor personalizes every lesson to my own needs, based on my input.