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Read more reviews than just what you…
Read more reviews than just what you find here. I had a poor experience with this company. I had the vehicle service protection plan for well over 2k miles and have had the car for a few months. I clicking noise started to appear after taking a long trip. I thought no big deal I'll take it to a mechanic and I have a warranty that is supposed to cover any issues that come up. Well my upper control arms had failed causing some issues. When Concord reviewed the claim they stated that they would not cover the parts due to it being a pre-existing condition. If that is the case then anything that fails in time is going to be a pre-existing condition because things fail after time, that's why we are buying the service plan as a preventative measure. I was most certainly over both the millage and time, yet they did not cover my breakdown. I do have to say they stated they would do a full refund (I have yet to see it). I've had experiences with other warranty companies like the one CarMax uses and they are amazing. I was hoping that this one would be similar. Don't waste your time or money, instead save it for a breakdown that will inevitably happen.
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Steven at concord was very professional and courteous
Steven gave me a very competive rate on my 2012 Jeep Grand Cherokee. He allowed me to take my time and do my own research, and I feel like I got a great deal and went with a great company. I will deffeinitly recommend concord auto.
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Had a problem with my 06 Mercedes e350 …
Had a problem with my 06 Mercedes e350 just a few months into the warranty and boy am I glad I got it. I had warranty’s like this before for my other vehicles and was always a hassle but I was very surprised at how easy it was I took my car to the mechanic made a phone call and they handled payment with the mechanic direct I didn’t have to shell out money from my pocket and hope and wait for it back and that’s why I am so happy with this company. Thank you for saving my ...
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Michael was super helpful in getting my …
Michael was super helpful in getting my claim quickly approved. My AC was blowing hot air on the coldest setting starting 10/10 and I was approved and repaired by 10/12! Great service and amazing customer service.
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Very helpful
I got a plan with concord Auto but before we did my wife and I had a ton of questions and they were knowledgeable ,helpful and polite .
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SCAM!!!!
All their reviews are the same! I tried to purchase a warranty from them. My dealer told me they don't accept them because they are not licensed in any state! How can you sell illegally!!! SCAM!!!!!!!! When I told the rep about what the dealership said. He became very defensive and dropped the price even lower. Which raised my eyebrows!
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Top Notch Customer Service!!
I got to say that I couldn't have experience a more easy and simple process! They just make sure you are taken care off regardless of what issue is happening to your vehicle. They treat you like family and when you talk to Michael you just know that it will be resolved!! You don't have to jump through any hoops!
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About 2 weeks back I had to call in to …
About 2 weeks back I had to call in to file a claim for my break in my volkswaggen. It was only briefly in the garage which was great and I was able to drive the car the same week. It was a good move to get the premium plan in the end
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Concord has already exceeded my …
Concord has already exceeded my expectations. During the three days my car was being repaired, concord paid for a rental. There was no hassle at any point during the repair process and everyone I spoke to was super friendly.
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Honesty is always the best Warranty Policy- Thanks Concord!
I have a 2013 BMW 750 and after a not-so-great experiences with shopping for warranties and the dealership trying to sneak it into my monthly payment, I have to say that finding Mike Solomon at Concord changed my experience for the better. Having all of this assistance has come in handy alone so it’s definitely worth it! Used my policy twice and it was very easy