DON’T USE THEM. They are a sham outfit. They don’t cover electronics, which every car ever built has used as bit of but in the 21st century there’s no such thing as a car that does not include electonics. STEER CLEAR, or at the very least know that your monthly payment might just have well been thrown in the trash. I can’t imagine how they fool enough people to stay in business. Actually, it is easy, because any business that accepts funds but doesn’t spend them for anything but keeping the lights on is actually a gold mine. If I weren’t an honest man I would open an extended warranty company.

Very pushy salesman,even call on labor day. Hung up on me when I dared to ask a question

Do not buy a policy unless you want to be told a repair is covered and not be paid for 8 months. I am still waiting for my covered expense.

If you are considering purchasing a service contract from this company, DO NOT DO IT. They are not legitimate. My vehicle has been in the shop for 53 days since the initial claim process began and like many others I call nearly every day and email every day and get nowhere. I have started sending all of the documents to prove I've been defrauded to the PA general attorney for their ongoing litigation against them. Save yourself the headache and steer clear!

Concord auto protect do not even considered them they a bunch of scammers we paid 2000 for a premium worse money ever spent we have a claim and after 3 weeks of waiting from someone to approve they asked for services for the life of the car, we provided that, then they say they will send someone to inspect the car well we are still waiting… don’t loose your money with this nonsense guys.

I filed a repair claim with CAP. It was approved for about $800 (1/3 of the actual cost of the repair) November 2, 2023. I have yet to be reimbursed. I have called and emailed and have been assured I would receive payment in about a week every time I call yet I still have not been paid. August 3,2024.

I have since found out that the Attorney General of Pennsylvania is going after these crooks! I'm sending in all my supporting documents etc and joining in. Don't go through what I'm going through Concord Auto Protect DO NOT BUY FORM THESE GUYS!!!! My van has been at the dealership for two weeks as of today 07/19/24. Waiting for concord to ok the repaired. For two weeks both me and the dealership have been given the runaround i've been even been hung up on while pleading to get the work done. Thay sure didn't mine taking my money in a hurry!

AVOID THIS PLACE AT ALL COSTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I am writing this review to hopefully save someone the stress that I have endured due to this unprofessional company. I will keep rewriting reviews until I get what was promised to me when I purchased my auto protection plan . At the beginning of January 2023 I bought 2 auto protection plans simultaneously thinking I was getting peace of mind. One was for a 2013 Dodge Challenger and the other was for a 2016 Chevrolet Malibu. At the end of February I felt the Chevy Malibu was not shifting correctly. So i took the car to the service department at Celebration Chevrolet Dealership. The service department then informed me that there are transmission issues. Following that we emailed the service department our protection plan from Concord Auto Protect. Concord Auto Protection then requested a specific list of documents to move forward with the repair. we along with the service advisor at the Chevrolet Dealership provided each and every requested document. We have called every other day , Concord Auto Protect refuses to return my phone calls, repeatedly disconnects my phone call , or they tell me that they will have manger call me back , BUT NEVER CALLS BACK!?!?! We paid for both protection plans in full. It appears they are trying to get out of taking responsibility for there auto protection plan . They are not upholding the responsibilities of what they sold me .

Must be going out of business or up to some other shenanigans. No action after 22 days of waiting with car in repair shop. Got lawyer and BBB involved. I can only conclude they are gathering up whatever monies they can before declaring bankruptcy. Protect yourself!

I wish I could give these thieves a 0 star rating ! Do not purchase their extended warranty !! They take your money and do nothing they promise in their contract ! Recently my 2017 Chevy Silverado truck had a problem with the transmission and a repair was needed. My truck needed a total transmission replacement. This company neglected to return calls in a timely fashion, was difficult to get in touch with, and did not provide the assistance we were guaranteed to have in regards to this purchased policy. An insurance adjustor was eventually sent to the mechanic after a week of calling Concord. Since then, there has been no follow up from this company, no assistance or correspondence since then. We had to get the truck fixed at a significant cost of $6984.22, and a car rental fee of $180.00, while we waited for Concord Auto Protect . It’s been almost 3 months and still no answer ! Our suspicion is this company is fraudulent and has taken advantage of not only us, but of many other people across the commonwealth and the country! STAY AWAY!!