Amazing! I was attending Canning Town branch for the first time and was so warmly welcomed by Chantelle. I've massage for 80 minutes by lovely Abbi. Great experience, will definitely come again. Thank you guys for patience, for kindness and understanding clients needs.

I was very overdue a massage and desperately needed to see Sara again! From the moment you step in the room I felt relaxed. Her attention to detail is on point and your massage time can be tailored to suit you. The pressure was great, I just wished I could have stayed longer! Thank you so much Sara!

DO NOT GO TO THIS SCAMMY MASSAGE PLACE I got sold 2 introductory massage vouchers at an event for £89.99 and I bought it thinking that was a good deal for 2 intro massages. When I come to claim it I am told I cannot use the second voucher because I can only use an intro offer once and the deal is meant for me to gift to a friend. This offer was not sold to me with this key information. When I challenged this mis-selling, I was gaslighted into thinking that the salesperson must have told me this and it is written in the terms and conditions. The truth is it was not told to me and the terms and conditions were not presented to me until after the money was paid. Then I asked for a refund of the second voucher or an exception considering this misunderstanding. The owner was called and then I was told there was nothing they can do to make this right. I think this is very bad sales practice and a dishonest company. I wouldn't go here at all. EDIT to respond to the company: your response does not respond to my compliant that the salesperson did NOT tell me this. So your response of telling me that I was told this is simply not true and this classifies as mis-selling. I appreciate that this was a simple misunderstanding where the salesperson perhaps did not communicate the terms and conditions when she was supposed to. However, when given the chance to make this right by providing a refund or honouring the offer, you simply declined which is dishonest and clearly gaslighting your customer. I still think you are a dishonest company.

Tunbridge Wells… From the moment I booked my massage I had an excellent experience. All of the staff were professional and so friendly, really put me at my ease. Dwayne made sure to ask what I wanted and carried out my wishes resulting in a wonderful massage. I can feel a huge improvement in my posture and mobility. I will definitely return for a hot stones massage.

Had a reasonable massage but for the price there are definitely better therapists in London. I tried to ask for deeper pressure but to no avail. The environment was nice and clean, however.

UNACCEPTABLE BEHAVIOR Absolutely disgusting staff who have no manners to talk to customers. Even after specifically requesting a female therapist for my friend she was given a male therapist who walked into her room without her acknowledgment when she was naked. The therapists were in such a hurry to leave as we were their last shift, I received a 45 mins massage and my friend received a 40 mins massage, whereas on their page they promise a hands on 50 minutes massage. My therapist did not bother to read the instructions where I have clearly mentioned do not oil my hair or head. My hair was smothered in lotion. Even after telling her in the massage to focus on my lower back and upper back she kept ignoring it. I am completely shocked at the treatment from Massage Company Canningtown. I first tried to discuss this and solve it with the team, but the rude and disrespectful email I received in return, is something I will not forget.

Lovely experience. Very welcoming on arrival very pleasant staff on reception in Harrow. Had my 2nd massage with Nina. Very relaxing and sorted out my knotted up muscles. Very glad we have taken annual membership, undoubtedly, this should help balance our busy lives. Looking forward to future pampering sessions.

The staff on the front desk are very welcoming and very helpful On march 4th at High Wycombe I had a great experience by having a massage there was relief from tensions It great to keep up the massage once of month Helps your health

Harrow branch - thank you Kushal so much for an amazing massage! I felt so relaxed afterwards , it was just what I needed. Kushal was able to quickly identify where the pain in my left shoulder was coming from since my car accident and he spent time working on it. I have been having physio for months and they haven’t been able to identify this. Very professional and a relaxing massage!

Went down for my appointment today which i pay for on the membership only to be told i had to pay for it as they booked me in without telling me earlier this month. When this was explained to them they said i jeed to come down or i would be charged. Only for me to drive 20 miles for nothing as they wanted to charge me anyway. They said the staff member needs to be paid. Well theu pay them 12 per hr so why do you think you can charge me 60 pound for nothing. The manager wasnt interested just wants to make money, your reply 9nly states half the conversation you left off the part that i cancelled those other appointments and rearranged them. Yet again you ate calling me a lair when you have incompetent staff working for yoy. Instead of apologising for this error u called me a lair and tried to over charge me.