Verified
Outstanding service, super impressed.
Started using CompleteGolfer about 6 months ago and every experience just gets better. Cracking price matching and super fast delivery. I’d just purchased a new driver and could tell within first week that wasn’t the right spec for me (my fault) so used the 30 day club return policy. Spoke to store and arranged a new driver which arrived next working day. They also collected the one I was returning. Absolutely outstanding service. CompleteGolfer will be my first choice going forward. Super impressed.
Verified
I had a 18mth old sim2 driver that had…
I had a 18mth old sim2 driver that had bottom crown fall off. Emailed complete golfer next day they emailed me. I posted club to them Next day they sent it to Taylormade a week later I received a new stealth 2 driver from Taylormade It came without a headcover I said is this normal to complete golfer two days later a stealth 2headcover arrived from them. The service was excellent the best I’ve received from a golf company they deserve 5atars phil
Verified
Customer service from this company…
The customer service and support from this company is outstanding, they are so keen to help and provide a good experience that makes you want to go back and buy again from them. I had an issue with a trolley I had owned for quite a few years which they did there very best to resolve. In the end I purchased a new one for which I recieved a great deal of guidance and advice in order for me to get the right one. All in all a reminder of what truely good service with a smile is all about.
Verified
Brilliant customer service
I ordered a set of hedgehog winter wheel rims for my MotorCaddy push trolley but when they arrived, they were too big. I rang customer help and spoke to a very helpful gentleman (Alexander?) and explained the situation. He advised that the rims fitted every MotorCaddy trolley except one model, which just happened to be mine! In fairness, the website did state this but I had missed it. I was advised that I could return the hedgehog wheels but Alexander(?) further advised that he thought they could get me some that would fit and to leave it with him. A short while later I received a call and was advised that they could replace them with ones that would fit and that they would ship them out and collect the original ones. I received the replacements ( next day delivery) and they fit perfectly and the originals have been collected to return to their depot. Brilliant customer service! I will definitely use this company again. ps, apologies if I have got Alexander’s name wrong.
Verified
Golf shoe leaked after only 3 months
Golf shoe leaked after only 3 months. One manager (phone call) insisted shoe would have to be sent for testing. Upon visit to shop, one look at shoes, was given immediate refund. Highly recommend this retailer.
Verified
Fitting service
Twice now I've booked a fitting through Complete Golfer (first for Driver and 4 wood, then last week for a driving iron). Each time I have been lucky enough to have David Bunker at Moor Park GC - he's superb. He uses the Trackman data brilliantly to get you fitted with the best possible tools. He's patient, knowledge and professional. I couldn't recommend the process more readily.
Verified
Good Customer Service
I ordered a Powakaddy from Complete Golfer and when it arrived it was faulty. Their response has been great, liaising with Powakaddy, diagnosing the fault and sending a replacement. You can tell how good a company is based on how they deal with problems. Great customer service.
Verified
swift delivery
just bought my new golf bag and what a swift delivery and so pleased with my new golf bag . thank you
Verified
Fantastic service and communication…
Fantastic service and communication throughout, very professional, and excellent delivery. I will definitely recommend and use CompleteGolfer again..
Verified
An Honest Review!
Ever since my first visit to Complete Golfer, I have only purchased my Golf equipment / clothing from them. The advise and customer service is exceptional. Ben Wilkins has helped me on several occasions and every time he has been spot on! Complete Golfer do not do hard pushy sales focus on what your needs are and always deliver. Staff actually know about Golf so you are getting the best advise! Thank you Ben and Complete Golfer.