Very smooth and striaghtforward

The log in process is always difficult and messy you think your logged in then it asks your details when you want to make a policy then it offers a discount that seems almost impossible to apply and don’t get.

I was unable to use the website so I phoned the company from abroad to arrange cover. The person I spoke to was very helpful and the whole process was very efficient.

My story is a long and distressing one with life threatening injuries, overseas hospitalisation and medical repatriation - 5 years ago. Nomads were helpful all the way through communication and financial support.

Good insurance company.

Ease of process

Easy to book. Looking forward to the climb.

My daughter bought this travel insurance. She had a $1800 camera stolen. She had witnesses and a full police report, serial numbers, a statutory declaration , photos of her with the camera etc. However World Nomads are so far refusing to pay out because she had bought the camera second-hand from another photographer, and not brand new from a retail store. The stipulation you need to have an original RETAIL receipt is not in the policy... imagine if you had your bag stolen and had to come up with a receipt for every item of clothing within it, and the suitcase!! Warning: WORLD NOMADS use an offshore claim processing company who will "deny, delay, defend". UPDATE: despite the automated note below, we have has no contact from World Nomad's "Bibita"

the process of acquiring the insurance online is seamless, easy and time effective

Fortunately I haven’t had a need to use the insurance, but the service is easy to use