The policy advertised was not the policy I received once purchased. I spoke with a representative before purchasing who assured me that the policy included emergency evacuation, but the policy did not include this after purchase. I called after purchase to clarify and was told they had changed their policies and the website was updated and I would not receive emergency evacuation. I was not allowed to speak to a supervisor, but told that one would call me within an hour. It’s been four days without a phone call. In the meanwhile, I emailed and cancelomy policy. It was quite a bait and switch.

Clear, simple great coverage. No mistakes

I small problem arose concerning the dates of my policy - Quickly remedied!

An easy experience and a straightforward website. They reply very fast to any queries. Would recommend.

Not happy with World Nomads.

When I emailed World Nomad to clarify the activities covered under each plan, I received incorrect information. When I reached out to clarify this, I was met with unhelpful, accusatory replies implying the mistake did not occur and that I had read their website incorrectly, without World Nomad providing me with proof otherwise.

We have used World Nomads for many years for international travel. Glad to see they now have an annual plan. I have had to cancel a trip in the past and they were really good to work with. We had our money back very promptly. And it wasn't painful to work with them.

This insurance company was recommended by Hobnail Trekking Company for international travel. We will be traveling in 2025 and hopefully will not have to use it.

Excellent customer service!

Very prompt resolutions to any policy related queries by customer service representatives. The World Nomads website provides great overview and clarity.