BE AWARE, - UNPROFESSIONAL, HARASSMENT AND THREATENING After they engaged me and promised to reduce my business rates, unfortunately not realizing from the beginning it's a big lie. I paid them initial fee of £3200 Sept 2019 and they promised work would start right away and be finished by end of Jan 2020. During this time we heard absolutely nothing, tried to contact them countless times with no response and then in march they get in touch to ask how many bedrooms we have so they submit the claim. This is after we have already given all this information before. After that we did not hear from them again. Deadline approached and we kept trying to reach them with no luck then in September 2020 we decided to stop working with them. Suddenly after they received our request, work started and they asked us to pay another fee of £2075 even if we did not receive any of the promised reduced rates. We tried to dispute that as work took longer than promised with the usual excuse of COVID even though we started 2019 before Covid. Then they threaten to send bailiff to the property but what we got wasn't bailiff as no paperwork was shown but a debt collector which threatens and sits outside your property. He said if we don't pay now, next day we have to pay double the money. He said he did not care how we get the money and even implied to enter the property. This is harassment. This company will be reported to Trading Standards, police and definitely now will take legal action against them. FOR ANYONE ELSE CONSIDERING TO USE THIS COMPANY, DONT! PLEASE BE AWARE.

Having been patient and allowing the process to play out, we have received formal notification from the Vale of Glamorgan council of a rate credit of approx £20k. Extremely happy with the service provided by Hampton Lovett.

Today we have received £17,870.46 cash rebate from Rutland County Council following a successful rates review initiated and lead by Hampton Lovett. Nothing more needed... very happy from beginning to end.

A hassle free process delivered by a truly professional company. Thank you

From start to finish the process has been handled promptly and efficiently, Sarah Tilleray and the whole team have always been available to handle my questions with a prompt response. The surveys were carried out without any fuss or delay. It was made clear that we had a very good case for a reduction in our rates, and this has proved to be the case. I never felt that I was being rushed into making a decision, but I'm very pleased I went ahead. All in all money well spent.

I know nothing of this company but they sure send out a lot of unsolicited spam emails with incorrect details in.

I have spoken with a very professional and polite director Chris Goodhand

Like many others reviewing this company I have also received a stream of emails from Sarah Kennedy (presumably NOT the radio broadcaster and TV presenter). Looking at the email headers they appear to come from a server operated by an email marketing company called "Instiller". You can find Instiller on Google. If you feel these emails are spam, you should report them to Instiller - I can't put the address here but industry standard practice is to have an email address which is "abuse" at the relevant domain name. You may also want to report them to the Information Commissioner's Office - again Google is your friend. You should definitely do this if you have clicked an unsubscribe link and are still receiving emails - you'll be doing the rest of us a service :)

My husbands company has received numerous SPAM emails from Sarah Kennedy at Hampton Lovett. He has reviewd them on Trust Pilot (see Michael above} . They asked him to remove Sarah Kennedys name from his review which he did and they said that no further emails would be sent as he "unsubscribed". Four more emails have subsequently been sent to his email - the latest saying that"we have identified further discrepancies within the Summary Valuation for your premises. SPAM SPAM SPAM !!!

I have received numerous emails and numerous times I have requested to be unsubscribed from a mailing list I never signed up to but they still insist on sending emails. Why would I trust a company that cant even respect the wishes of someone they are touting for business from. EDIT: Thank you for your response. You will need to search for Chris Tubb Building Services Ltd