I sent an email to Gladstones Jewellers making an enquiry about a ring and had a reply very quickly with information and a photo from Emily at Gladstones. I decided to purchase the ring and it was ordered and delivered exactly as I was informed. Very pleased with the help and service received.

Beautiful ring but the sizing came up small 😒

Fabulous service, certainly the most courteous and professional jewellery outlet in Dorset. I would highly recommend.

I chose Gladstones because I’d rather support a smaller, independent retailer. The price was the best and the service was very swift. A little disappointed that the original gift bag to present my gift to recipient was quite creased. This was due to the jiffy envelope it was sent in being too soft for transit and didn’t protect sufficiently. However, the small box and gift itself was fine.

Absolutely outstanding service from start to finish. The team (and for my enquiry, Tom specifically) responded within hours to my emails, including on Saturdays as they are open then too. They were exceedingly lovely, incredibly helpful, asked follow up questions and provided different options with plenty of their knowledge. The resulting ring was of course absolutely beautiful and we are so so happy with it.

Good product well priced, arrived quickly and just as picture

Nice ring but it took some time for it to be sent to me. I had to chase it several times. Gladstones did respond to my email but it still didn’t arrive when they said.

Wedding rings absolutely fantastic service from start to finish. So helpful, knowledgeable and super friendly. They changed the wedding ring shank to match my engagement ring and then cleaned them both to a standard I have never seen amazing

Good customer service. Small family business. Highly recommended.

Excellent customer service. Good quality jewellery. Very pleased with everything.