Excellent value for money and customer service
We went to Gladstones to purchase our wedding rings. The service we have received has been excellent. Excellent value for money and customer service has been outstanding. I also had my engagement ring changed from white gold to platinum. I would throughly recommend Gladstones for value for money and customer service.
Perfect experience for engagement ring
I couldn’t recommend Gladstone enough after having dealt with Tom and designing the perfect engagement ring for my now fiancée. I initially reached out over email about potential designs and upon my first visit to the stop I immediately felt at easy by Tom and his clear and concise explanation all things engagement rings, not at any point did Gladstone’s push me to something I wasn’t looking for. Their personal approach to the whole process is not something to be understated. Throughout talking with Tom he was completely honest with me and even managed to have the ring a day early, when timing was extremely tight! I recently bumped into Ged at a local wedding fair and instantly recognised me and most importantly the ring! My fiancée and I can’t wait to go back to Gladstone’s and buy our wedding rings together
Prompt service but I'd buy instore in future
Prompt service and most places had sold out of item so I was grateful that it was available here. However, I would hesitate to buy online again as item did not look as I would expect if I had bought instore. Also, this was a birthstone gift and I was disappointed that there was nothing to explain this, or even say what the stone was. Makes a birthstone gift a bit pointless really.
Always go that little extra mile to…
Always go that little extra mile to help. Have ordered online twice now and Emily has both times been so helpful and patient. Evening sending photos so I can see a real time visual. Fabulous service. Thank you so much.
Speedy service once I placed the order.
Speedy service once I placed the order.
Browsing for a nice gift for my wife
Browsing for a nice gift for my wife , came across a lovely Hugo Boss silver bracelet , price was great and delivery super fast ( delivered on a Sunday too) . Would definitely recommend Gladstones . Thanks
A fabulous gift
The ring was a gift for my son and we both loved it...quality was fab ,size perfect and quick delivery...made to high standards and I'll definitely be a returning customer..Thank you
Perfect service
Perfect service
Really nice family business
Really nice family business. Very person centred, friendly and make u feel at ease. They do not rush u or put pressure on u to purchase a ring. Got both our wedding rings recently and we are both very happy with them.
Top quality
Friendly staff, they listened to what we wanted and came up with the goods. We have had several pieces made from them and will definitely be going back.