William has been really helpful and patient throughout the whole process.

The client was happy with the services provided and we always have a great communication with the company.

Having had no previous knowledge of Coach Hire I relied on the reviews that were given. I particularly noted that a lot was said about Maddie White; how helpful she was. I was pleased that Maddie was the person who responded to my enquiry. Dealing with Maddie White I realised why she had great review against her. Maddie is an excellent Customer Service Sales Executive. She has a welcoming nature, very helpful and thoughtful person who goes the extra mile to ensure that she gives satisfaction to her customers. Maddie White is an exceptional person who just not give service, but makes it personal service. I felt that she personalised our service according to our needs. Finally, Maddie always respond to any enquires. I have no reservations in recommending Coach Hire especially Maddie White service. Thank you Maddie for making my experience a pleasant one.

Our coach was exceptionally clean and spacious and our driver Joe was fantastic, good humoured and importantly we all felt safe with his driving. I would definitely book again.

Easy to book. Sam was very helpful and quick with his email replies, it was all dealt with within a few hours. Hopefully the journey will go smoothly!

Made a booking through Coachhire.com. Had some issues with the bus driver who it was sub contracted to but Coachhire.com have immediately resolved the issues. Couldn’t have been more helpful or apologetic. I have no issues with using this company again.

So far so good! During the booking process, our sales agent William Dedman offered us a polite and speedy service, as well as excellent value for money. Now hoping for the coach trip to be equally as smooth.

Brilliant Service from start to finish. I was helped with many specific requests and a small change of address without any issues. The coach itself was fantastic, spacious and had everything we requested. Our driver was also brilliant and very relaxed and made sure the hole journey to Newcastle and back to London went smoothly. Thanks again, will definitely be back!

Very Bad. Coach Hire will greet you with 2 pages of terms and conditions and if anything happens it is the supplier companies fault. I made a booking for 22 people, 22 luggage and 3 sports bags. They did not provide adequate luggage storage. First leg the luggage was stored up to the ceiling and if the driver would have to break hard luggage would have hit passengers. Return journey two small vehicles turned up again not adequate luggage storage even after making a complaint. The drivers were planning to place sport luggage under our feet. As a booking company who takes the payments at least you can do is to ensure the supplies company sends adequate vehicles. I feel completely fooled.

Ghafar has been quite prompt, helpful, and friendly whilst arranging our booking for a school trip. The lowest price we were quoted, and amazing service!