Verified
Takes the stress out of organising, would recommend.
After phoning lots of different taxi/minibus services to no avail, this was a very simple process, responded to the online request very quickly and with competative price. Especially commend Laura Dyson on superb customer service.
Verified
I would recommend this company to…
I would recommend this company to anyone interested in hiring a coach for a trip. You give them the details, they make the trip happen at a competitive price. Their customer care skills are 5 star. Big thumbs up to Maddie White who excels at her job. Maddie has the patience of a saint, answered all my querries, walked me through the alternatives. Will definitely be back. Helen
Verified
Very helpful and precise
Emma is very helpful and precise! Coaches arrive on time and are driven by professional/polite drivers.
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Coach hire. Com we're very good
Amar was very helpful, polite, great customer service. Any issues he took on without complaint he was professional at all times. Despite me changing my requirements. A good deal was found and we had a great coach and really friendly driver.
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The coach was clean and comfortable
The coach was clean and comfortable. Both drivers on the day were nice, helpful and friendly. We had a wonderful day. Thanks so much for your help and a big thank you to both coach drivers.
Verified
Fast responses and excellent customer service
I have used Coach Hire on several locations for a long period of time now. As with anything logistical, issues can arise- I have been thoroughly impressed with the manner that Coach hire has been able to rectify any small issues in a quick and effective manner which has ensured my programme delivery has gone to schedule. The nature of our business requires us to go out to companies each time for quotes- I have to say Coach Hire always strive to offer a competitive quote each time. This has ensured we choose them when moving important delegations around the UK. Delegations are always happy with the drivers supplied. I have to also give a big mention to the customer services skills of Aleah. Her professionalism, quick responses and attention to detail have assisted my team and I to deliver an extensive programme to a large audience. I have often shared contact details of Coach Hire with stakeholders as I can vouch for the quality of service they will get liaising with her.
Verified
Amazing customer service
I had an amazing customer service experience provided by Matthew. Though I was working on a tight deadline, he managed to work super fast and give me a very good, competitive deal. Thank you, Matthew, for your lovely customer service.
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Last minute coach to Ascot Races
Emma got me a quick, good value, last minute quote. She took note of all our requirements and was friendly and helpful throughout - thank you.
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Friendly
Friendly, efficient and able to support our requirement at such short notice, kept the communication clear and concise.
Verified
Coach Hire got us our of a tricky spot…
Coach Hire got us our of a tricky spot in terms of being cancelled by one company near to the date requirement. From the outset quick, friendly and professional. Service on the day and during the week was excellent, the bus used was as per description and the driver was brilliant throughout.