Verified
Good service
Booking with Sam was very easy - he responded promptly and made changes to our pick up time as requested. The coach was clean and comfortable and the driver was friendly and professional.
Verified
RugbyX
Was a pleasure to deal with, Sam was on hand to adjust our requirements as and when we needed to make slight changes to our booking. The vehicles were a great standard and we were able to transport professional rugby players to and from the required destination with little fuss. Will use again in future years, thanks!
Verified
Not worth the stress
I booked a 20 seat mini coach with additional room for luggage space (1x25kg case and 1x5kg hand luggage allowed per person) for 15pax for 13days use. What arrived was a 15 seat coach +1 seat for the driver. More than half of our luggage was put on the roof of the coach with nothing but a plastic tarp for cover. We stopped 5x in a span of 2hrs along the highway since the tarp kept flying off. Inside the vehicle was tight, in old condition and without air conditioning. Their sales manager, extremely rude, kept forcing us to accept the pathetic vehicle. Only after much argument over 2 days, contacting other managers within Coachhire, were we eventually provided with a minibus. If that sales manager could have gotten away with it, he would have. The new minibus saved the trip but the dishonesty, rudeness and stress experienced while on vacation is just not worth it.
Verified
David Roberts has been really helpful…
David Roberts has been really helpful on several occasions when I needed urgent assistance and information on bookings departing within the next 24 hours. Can't praise him enough for being helpful on the phone as well as always following up with additional information. Thanks, David! Priscilla
Verified
Service was excellent,We will recommend…
Service was excellent,We will recommend it to anyone. This is our second year of using Coach Hire and the service are fantastic and reliable and the coach driver last year was very friendly . This is really good company with great service. See you next month on November 29th 2019 Thank you Emma and to your Team and hopefully to book for next year again.
Verified
Booking an absolute dream.
I have just booked a coach for July 2020. Laura has been beyond helpful, knowledgeable and understanding to a anxious bride. I can honestly say that from start to finish, receiving quotes, going over routes and booking she has been heads and shoulders above other companies I have contacted. Thank you Laura!
Verified
Excellent Service
Service was excellent, will recommend it to anyone and hope to use it over and over again.
Verified
Second booking and there will be more..
Second year of using Coach Hire and the service and pricing are excellent. The reliable service and friendly coach driver last year made the choice for rebooking again this year very easy. The sales process is super easy and both bookings have been made through Emma Johnston who has been so helpful from start to finish! The event has become an annual fixture so will be back again in 2020!
Verified
Great customer service
Emma Johnston has provided excellent customer service, going above and beyond to ensure that we have the coaches that meet our needs. responding quickly to any questions we might have. we will use them again.
Verified
A really good company whit great…
A really good company whit great service.