Thank you so much. There was some confusion about the delivery date, but Furniture Direct listened and responded quickly to put things right. The delivery team were very helpful and respectful. I was cautious about buying online but I'm very satisfied overall with Furniture Direct, the delivery and with my mattress. Excellent customer service. Thank you.

Very pleased with my purchase, the colour and size are just perfect for my room. The guys that delivered my goods were very pleasant and professional. Would certainly recommend and will purchase other goods in the future.

Great service! There was a slight manufacturing fault with one drawer. No questions asked they ordered another one and delivered too. Would definitely use again. Brilliant job

Prompt service. Delivery chap was very helpful and handles my two large boxed bedside cabinets with care. The quality of my items is excellent and the price very reasonable.

Order was simple and incredibly cheap compared to others for exact same mattress. Supplier messed up delivery date so our order was delayed but Furniture Direct UK couldn’t have been kinder about resolving the situation. Rushed our order over the next PM after it had been delivered to them 2 days late. Thank you so very much for going the extra several miles for us! So looking forward to going to bed tonight on our new mattress. Will definitely look to shop with you again and would highly recommend your prices AND your excellent customer service to everyone.

Just taken delivery of our purchase so not checked contents however got to say that the guys who delivered it were absolutely first class (Barry & Ian). Went out of their way to get the delivery into our house safely which was far from easy. Extremely courteous and helpful throughout. Will review again once packing opened up but until this point, service has been excellent.

Had to chase a for delivery date but replied promptly, then turned around quick.Very good overall service, price was competitive too. Based on my experience, I would recommend and use again.

Bought the Kayflex Capri 1000 mattress after sleeping on a friend's, only once. I have a back injury and without doubt recommend this mattress. It's phenomenal! Amazing turn time of just 3 days from order to delivery. All in all BRILLIANT!

Absolutely diabolical service. Stated ready assembled which is why we bought the wardrobes as myself and wife are both disabled. The doors were separate and parts from one of the wardrobes were missing, the supplier insisted they’d been sent out twice, we didn’t receive them. We’d to get someone in to unpack them and take away all the packaging and put the doors on. He them had to come back when the parts did arrive to put the other doors on. One side of the wardrobe is bowed. When we asked the company to pick them up and take them back and give us a full refund, they said they couldn’t do it as they were large pieces of furniture. They offered £50 compensation which does not cover the cost we’ve had to pay to get them sorted. 6 weeks of nothing but aggro

We ordered wiemann sliding door wardrobes from furniture direct and were advised 6-8 weeks till delivery. Approx 6 weeks later we received a phone call to say the wardrobes had arrived and they were delivered promptly! We had 35 parts to these wardrobes and only one had slight damage from transit. The delivery men were excellent, passing all items through a ground floor window to us. Got in touch with Ajaz and he promptly ordered a replacement for the damaged item (same sort of timescale again, to be expected as the wardrobes come from germany!) The wardrobes were easy to construct and far cheaper than local. All in all a great buy! THANKYOU! Chris Storer.