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John

09 December 2021, 01:37

  • GB

Pleased overall

Bought 2 bedside cabinets with which we are v pleased. They were slightly complicated to build even as an experienced flatpack constructor but good quality. Would have liked an option to track progress of order but e mails were responded to quickly and everything progressed as stated. Would just have liked easier way of tracking.

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DEBBIE

05 December 2021, 22:40

  • GB

I would highly recommend Furniture…

I would highly recommend Furniture Direct. There was no delay in delivery and both items of furniture were packaged very well for transit. I am very pleased with my Italian range of furniture and the quality is excellent. Thank You.

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Caz

30 November 2021, 00:11

  • GB

My order arrived in the timeframe…

My order arrived in the timeframe expected but the wrong item was delivered so rather than having the hassle of returning it (when it was all unwrapped) we decided to keep it. Furniture Direct were kind enough to compensate a small refund.

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ljs258

11 November 2021, 21:53

  • GB

Ignore the bad reviews !

I ordered a wardrobe online and was told delivery would be 6-8 weeks. I was very pleased when it came after 7 weeks. The 2 men who delivered it were very obliging, friendly and helpful. I was nervous after reading previous bad reviews but everyone I had dealings with were very polite and helpful. I would have no qualms in recommending this company.I have gave them 5 stars as they can not have done anything more to help me and to enable the transaction to be as smooth as possible.

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Jacqueline Hyams

11 October 2021, 20:57

  • GB

Living room furniture

My furniture was delivered on time and care was taken whilst unloading from the lorry. Two very polite gentlemen carried my furniture to the room of my choice again with great care. I am very happy with my new furniture and very thankful to have had two respectful gentlemen to deliver it on the day.

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Jen Baker

09 October 2021, 00:29

  • GB

Good customer service

Although the item ordered was out of stock, Furniture Direct kept me informed regularly and thankfully today I have taken delivery of my wardrobe. I was impressed by the way they kept in touch and hopefully when I unpack the box everything will be good.

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Mr James

05 October 2021, 16:58

  • GB

Incomplete goods

Sent a suite with armchair backrest missing,after numerous emails and phone calls,they sent wrong replacement.I ordered a Vegas suite with hard back backrest they sent a king of verona scatterback insisting they are one and same.keep getting told to contact by email and keep getting run around,

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Seyed Sharifi

27 September 2021, 15:12

  • GB

Excessive charge for assembly of a…

Excessive charge for assembly of a dressing table which I'm pretty sure was pre assembled by factory. Charge of assembly also was applied to a mirror but it was not put up on the wall because of the boss saying so. Shouldn't be charged for a service not delivered. The furniture was good though.

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Ralph court

06 September 2021, 20:13

  • GB

Installed quickly and expertly

Furniture arrived earlier than expected and was delivered and installed quickly and expertly by, I have to say, a very polite workman. I can't recommend this company any more highly 5*+

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JM

24 August 2021, 22:17

  • GB

Good quality furniture well protected…

Good quality furniture well protected by packaging. Delivery was as promised and phoned ahead so we were available at allotted time. Excellent delivery drivers who very helpful in bring the furniture to the house from the driveway.