Great bunch of lads who sorted me out with a great weekend. I can’t recommend them enough and I’ll be back again to do business in the future.

Contacted Imperial at short notice to get a hospitality package for FA Cup final. The response was quick and they sorted me out straight away. Seats were pretty good too. Very easy to deal with and will defenitely use them again in the future.

Spam emails and calls where they don't take a breath to even ask if you're interested in the event. Informed them I am not into sport and do not host corporate events and would like them to stop unsolicited emails and calls. Still emailing despite three requests to stop Why anyone would want to book with an organisation that doesn't listen I do not know! No idea where they got my info from either. Thanks for your reply. Thanks for proving the point of not listening. My post says I've emailed 3 times already. I, along with the majority, do not click unsubscribe links on unsolicited emails as it's a security risk. Perhaps a review of your inbox will help to avoid the OFCOM complaint and the work required from the investigation. Thanks for your reply. I'm not trying remove anything from search engines which is what right to be forgotten is. Thanks for demonstrating once again how informed the personnel are of the processes. Shame I'm still getting the emails despite highlighting in a public forum. You could always inform the company data protection officer to resolve it or just write some other pap and ask me to take some action again with that vast amount of customer service skills we've seen on display here.

We booked the Abu Dhabi Grand Prix in Nov-22 as a surprise 60th birthday present for my father. I was more than a little reticent due to previous Trust Pilot reviews, but in all honesty the entire experience was exceptional. A very nice young lady named Gee took care of all the booking details in advance and the Imperial Team in-location were incredible - transfers ran seamlessly, the hotel was amazing and Yas Marina is a real sight to behold. I would definitely book with ICE again and highly recommend them. Thanks Gee - you were great!

A memorable experience from start to finish, superbly looked after by my host from Imperial, Dan. The service was fantastic and I wouldn’t hesitate to book again.

Great Company to deal with.

Don't touch Imperial with a barge pole, whilst returning from an event my bag was put on the coach, the driver and the rep then left the coach looking for the remaining passengers leaving all bags unattended. When we got to the airport my bag was gone. It had either been taken from the coach or actually handed to the thief by the coach driver at the airport. When reported to Imperial they didn't really want to know, i had to chase them for a response. It took a week to actually respond and basically i was question whether i actually had a bag? They didn't want to know and have zero customer care. Very Very poor please do not use them. There response from their head of sales was 'we are following procedures and that is that.'

Tables too close together I was constantly bumped throughout the afternoon by other clients and staff.Ran out of some drinks with 2 races still to go, I think I.C.E. need to look up the word hospitality.

The event was to crowded in the room. No room to walk between tables. The drinks did not include champagne which was an extra charge. Food was good but the wines are at the low quality end of the spectrum which we dont drink.

Hi Cheltenham Festival is a great event, but not sure of the added value of this package. Small portions of food, really hot and stuffy environment and a good walk from the course