Verified
I have been dealing with Lyndsey for a…
I have been dealing with Lyndsey for a few years now and i can honestly say that nothing is too much trouble for her to deal with when needed. She is always pleasant, has an aproachable friendly nature and gets back to you straight away. Lyndsey is very professional in every way and an extreme example to us all in how a business should be run.
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My go to place for Mailing equipment
Lindsey is always there at the end of an email whenever I need advice, a problem with our machine or some more envelopes. Nothing is too much trouble, and our folding machine and opener have served us well thanks to her advice. My Mailing room is my go-to place for any mailing equipment.
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Franking Good
As a company we have been using My Mailing Room for quite a while (longer then my employment) and have never had an issue. Good communication and deliver and support.
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Post Room Scanner
Linsey was extremely knowledgeable and helped seamlessly deliver, install and implement the required postage scanner and associated training to our client. Could not be happier with the level of service or professionalism.
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Stuffing Machine Purchase
Tom Lacey has given us first class customer service since we have been in contact, nothing has been too much for him, with training etc also. Would highly recommend.
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Tom has been great!
Tom at My Group Solutions has helped set up a folder encloser, printer, letter opener and franking machine with fantastic advice and help. Set up has been painless and inductions have been informative. All are ready to go on day one. Really great service all round :)
Verified
Excellent service with a very speedy…
Excellent service with a very speedy response, everyone we dealt with was polite and professional. Will and have recommended to other businesses.
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Great example of customer support and care
We have been receiving exemplary support from Tom. The guidance, which he has been providing with great patience and care has been crucial in ensuring the service is set up and running with almost no hiccups. Thank you, Tom, for all your help.
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One of the best contacts I made since setting up myself
I first contacted Lindsey from MyGroupSolutions in March early this year. She was the fifth person I spoke to (4 from other companies) and immediately stood out with her super helpful and professional manner. She quickly identified what I needed, sourced the item (letter folding machine) and provided invaluable advice of service contracts and making my business more efficient. Even after my purchase, my messages and requests for further services are dealt with instantly and I now trust her input for all my future requirements. A breath of fresh air and the business advice/product she provided has helped my business like no other. Thank you Lindsey!
Verified
Really good customer service
Really good customer service. Early days but so far so good.