We bought an envelope folding machine FPi600 from My Mailing Room. Tom Lacey from your sales team was very easy to talk to. I explained what we were looking for on the telephone and within the hour I had an email sent through with the quote which was very professional and easy to understand, all the information was laid out in a great format. Impressed with the price which I found was very competitive. Emails were answered promptly and I couldn't fault the service. From the initial first contact we had the machine delivered very quickly. Even had training for the staff on how to use the machine. I will 100 % recommend My Mailing Room.

We couldn't recommend My Mailing Room more highly, in particular Nicolle, who was very professional, friendly, extremely knowledgeable of the franking machine and couldn't be more helpful from start to finish. We were kept updated with the installation of our new franking machine every step of the way and finally given training after installation, which was informal as we requested and covered all areas, with the offer of extra training and telephone support if required at any time.

Lindsey has been extremely helpful supporting me with some changes in equipment. Lindsey shared a huge amount of knowledge with me in order for me to make the right decision for our organisation and batted back answer after answer to all my queries which was so reassuring. Collection and delivery of equipment was executed perfectly. I was apprehensive of the timescales Lindsey gave me as it all seemed too easy, but Lindsey and the engineer on our case worked to the timescales they provided and even have our equipment returned 2 hours earlier than our deadline! The expertise and professionalism displayed by Lindsey and the engineer working on our case has been exceptional and made the process so much smoother than I ever anticipated. It is so nice to deal with an organisation who has our interests at heart and are so easy to talk to.

The installation of our new Franking Machine was managed really well. We received excellent assistance from Steve Waller, Neil and Chloe as we adapted to the new machine, and we are very pleased with their reliable and supportive customer service.

Really efficient and pleased with the service. Lindsey helped solve all our queries and provide us with the best and most cost effective machine possible. Really Happy

The new machine was installed and working fine. Thanks to the advice given we are now processing all our documents through machine and do not have to hand fold any items so the team is pleased.

After a lengthy review of franking machine providers we decided to go for My Mailing Room as not only were they cost effective but their customer service and after care is to the same high standard of our previous franking machine supplier who has been one of the top manufacturers in this field for many years now. Would highly recommend this provider.

I cannot fault them - very keep to obtain the new business - friendly and professional - I recommend them

We chose My Mailing Room as our chose supplier a few months ago and they have been extremely helpful with any queries during that time, their costs of competitive and they provide a first class service at all times.

We have just upgraded our old Econ machine to a new Unitmail device so we can take advantage of the new tariffs. Despite multiple delivery mishaps the machine looks and works great so the outcome looks promising. Our Account Manager (Steve Waller) has been helpful and responsive throughout!