Amazing value for money, lots of features, extras if you choose to use them, super helpful customer service
I was looking for a booking system for my business that could cater for everything I needed mainly locations that I work. Simply book me is perfect it offers loads of different features and you can also buy extras which is even better. I’ve previously been with wicks and they couldn’t supply nothing close to what simply Book me can, I’m so impressed with it so far, I’m so glad I made the move, any questions I’ve had a customer service team of always been able to answer them and guide me through whatever I needed. Simply book me is going to make running my business so much easier
We love the SimplyBook.me
We love the SimplyBook.me online booking system, is has become an essential tool for our business. SimplyBook.me system saves time and has streamlined bookings for our business. Our clients really appreciate the convenience of seeing our calendars and finding a time to suit them. We have received feedback about how easy it is to use and how professional it looks. We have tried a few different booking systems and none were as impressive as SimplyBook.me.
Greatful booking system that works…
Greatful booking system that works perfectily well.
Great experience!
We have started using Simplybook for our university students and it works perfectly!
First class Booking Software
We have used SimplyBook.me for the last few years for a number of our businesses. We have been extremely pleased with the software, its functionality and the ongoing support the team offer us. Would highly recommend the company to anyone looking for a booking software platform.
Great Product
Lots of features covered all our requirements.
You cannot use PayPal to renew your subscription
We've used this software to schedule customers' appointments in our store. At first glance, it would appear that PayPal was offered as a payment method for renewing monthly or annual subscriptions, given that customers can use PayPal to pay for their online bookings. However, this is not the case. Their help system is very misleading on the available payment options for renewing subscriptions. The help page titled "My subscription and how to renew" (found in help dot simplybook dot me) states that "When you select to pay with your bank card (via SafeCharge system or PayPal) your payment method gets saved (...) and you will be able to use these saved methods for the future purchases of subscriptions....". We would, hence, assume PayPal was offered as a regular payment method. Unfortunately, PayPal is NOT offered as an option to renew the Simplybook monthly or annual subscription, meaning you'll have to enter your credit card details or send them a wire transfer. PayPal is only offered as a BACKUP payment option, in case they fail to process your credit card on the renew deadline. If you need to pay for your booking system's subscription with PayPal, you'll need to find a better alternative.
Emails will not send via Outlook - support confirmed
After weeks of troubleshooting why their system will not send client booking confirmation emails and speaking with multiple support reps I was informed their system will not connect to outlook servers due to a bug on their end with no ETA to fix it (Andrew was the name who informed me of this). It sends us test emails but won't send anything to customers. He then informed to try gmail which logs in and sends a test email fine just like outlook does but also just like outlook will not send client booking emails. So I literally have spent $299 in monthly fees just to find out it won't work properly. Last support rep copied and pasted the same copy pasted nonsense the other reps paste and told me no refunds despite their system having the issue. (Newt was the support rep who said no refunds.) They have in-house emails that can be used for client booking that come from their own hosted emails however they ALL go to SPAM which any company can tell you is unacceptable. So here is my review, and I will go back charge the credit card charges now. **Edit** - How convenient that you claim the bug was on microsoft's end when the very same day I wrote this review was the day Andrew told me it was an issue with YOUR backend and you have no ETA to fix it. I have the chat transcript. How strange that after weeks and multiple support reps all literally telling me the same copy / paste troubleshooting techniques you claim the same day I happen to write this review its magically fixed? Office365 & Gmail both send emails coming from your domain directly to spam. I wouldn't even have went the route of using my own SMTP if your emails were not insta spamming.
Really easy to do everything
Really easy to do everything! And the support of the team is unbelievable, they respond after every problem i have in less than 5 minutes. I really would recommended it
Love this site!
I just customized my own site today for my spa services and gym. I found it extremely easy to use the custom made templates and then customize to my liking. I also found customer service to be very helpful. The online chat makes it even more convenient! I love the look and feel of my site as well as the ability for my clients to book and pay online!