Verified
No response / no customer service
No response despite stating that they deliver flight reservation in 1-3 hours typically and 8-12 hours rarely. I signed up for this service after hearing really good feedback about them on a Facebook group. However, they failed to comply with what they state on the website (both delivery timeline and 7/24 hour customer service) Also, they never send a confirmation email upon after filling out the form and making the payment which also makes you wonder whether they will deliver or not.
Verified
Immediate action by the customer care…
Immediate action by the customer care team. Very helpful.
Verified
no 24/7 support and no response
I selected 2 hrs delivery on Friday, today is Monday afternoon and until now i have not receive any reservation—no response to emails or calling the phone number provided. this is no at all what was written while ordering the flight reservation.
Verified
Flexible and quick
They are accomodating with all of my requests
Verified
Review of booking
The speed and accuracy of their booking is excellent.
Verified
The customer service assistants respond…
The customer service assistants respond to the email you sent thought it's not a live chat.
Verified
Very accommodating
Very accommodating. Responded to my emails ASAP.
Verified
the itinerary was not followed
the itinerary was not followed. They can't be reached 24/7 which is in contrast to their slogan. Very poor service!!!
Verified
It has been a great experience with you…
It has been a great experience with you guys hope in future will be the same
Verified
Amazing company
Amazing company! I worked with them multiple times and the embassy always accepts the flight booking from them.