Verified
The watch as advertised
The watch as advertised, and delivered on time.
Verified
Everything arrived on time and in…
Everything arrived on time and in perfect condition. The Bulivia watch I bought is much darker than the pictures and almost looks black but in fairness it was much bulier on all the other sites as well. Love the watch. Would purchas there again.
Verified
I emailed WatchMaxx to inquire about TAG Heuer Carrera.
I emailed WatchMaxx to inquire about a certain watch. I promptly heard back from Mark. We corresponded a couple of times and he was very professional. I ordered the watch that day, paid for next day shipping, and received my new watch on time. It was a perfect transaction.
Verified
Never again
Love the watch. It was what I was expecting when I purchased it. The reason why I gave the experience 4 stars instead of 5 was because, to my surprise, the watch was not brand new. You can tell it was worn by someone else and that it was returned. The back of the watch still had all the stains from the previous owners sweat. Parts of the band had the clear film while other parts did not. The watch itself runs and looks great but since we're still in a pandemic, I would have preferred the watch be cleaned or disinfected. I won't be wearing the watch until I get a new band to replace it with. I don't want to be wearing some strangers sweat on my arm, you never know what they could have. Edit: I am not happy about my experience with watchmaxx. First I get sent a watch that was clearly used even though the website advertised it as NEW. My order was for free shipping but then I get charged for the outbound shipping charges even though one of the reps told me on the phone I would get the full refund amount since I paid with Amazon pay. I won't be recommending this site to anyone looking for a watch
Verified
Love my new watch
Love my new watch. Exact item ordered arrived and it works great.
Verified
I bought a Tissot watch at $325
I bought a Tissot watch at $325. When I got the watch; I did not like it and I asked for a return. They gave me a authorization number and asked me to send it back by myself( WatchMaxx did not provide returning service). I paid $40 just for a FedEx service to send it back. A couple days later I received a refund notice of $300 even. I called to ask why I did not get a full refund. A person told me that they have to charge for the cost of sending the watch to me. Bottom line, be careful when you buy from this company. They say free shipping only when you keep the merchandise. If you return it; you have to pay for both shipping costs. In my case I had to spend $65. I lost about 20% of the value of the watch. I will not buy from this company again, period.
Verified
Great customer service
The watch was exactly what I ordered, for a great price. It shipped quickly and was packaged well. I made an error while ordering, and customer service fixed me right up without skipping a beat. This is the second time I’ve used Watchmaxx, and I can’t say enough positive things about my experiences both times.
Verified
Another Superb Watch
This is my second major purchase from WatchMaxx and, once again, I am very pleased with the superb product and reasonable price in this day and age. THe watch as shipped quickly and efficiently, and I received reassuring emails informing me of the shipment progress. Thanks!
Verified
Watchmaxx rocks
Watchmaxx rocks. Outstanding company without standing products exceeding expectations and doing everything they said they would but faster.
Verified
Love the watch
Love the watch! Great price, fast shipping and sized at the wrist.... What more could I ask for?