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customer

06 April 2019, 05:54

  • GB

Very Poor Training Provider with limited a total lack of Customer Support

Despite signing up for and paying for numerous courses, I have major problems accessing these courses, I have received various log-ins but are constantly locked out or are unable to access the content, also when upgrading from free loyalty courses I often don't receive the redemption codes for these paid courses. I have contacted customer support a myriad of times without any success. They have a number of sister companies including e-courses4youdirect who are as bad or even worse as I am still awaiting a response from their customer support for over a week for not providing access codes for purchased courses.

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Naz

28 March 2019, 06:16

  • NZ

Not bad but not good (...yet) either

I've tried to log in a few times over the last few weeks and it kicks me off the page I've tried both on my mobile and laptop, as the course is supposedly able to be useful on both but I can't even get in. I've logged in and that's about all it let's me do. It keeps requesting for my voucher code which I enter and then it takes about 5-8minutes to load before resetting the page, so that I have to then re-enter the code. Please help. This is so frustrating. I see a few others have had the same issue. Not complaining I would just like to access my course please and thank you.

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Khurshida Khan

13 December 2018, 00:15

  • BW

can;t seem to register for the International Course.gifted to me.

Hi, This is Khurshida Banu Hussain-Khan,I edited my review as I owe courses4you an apology, yes, as soon as I could get them on "Contact Us" I got a prompt reply...this has given me faith to continue with them. Thank you...

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Jim Darling

28 November 2018, 00:08

  • GB

I tried to register but was told my…

I tried to register but was told my voucher was invalid. Tried again but my email address was already taken. In other words iam registered but not able to redeem my course discount and presumably I will be bombarded with sales guff at premium prices

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Latitia

01 September 2018, 06:07

  • GB

Issues resolved quickly and efficiently

I have never had an issue that was not resolved quickly and efficiently. This is the third course I have purchased and am always pleased with the service I receive. Thank you.

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Leigh Johnson

30 August 2018, 18:11

  • ZA

Great Team!

Dealt with Kelly and Leanne, both very friendly and respond to emails with unhuman like speeds!!

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Mike Southall

30 August 2018, 16:51

  • ZW

Competitive price, timely responses, learnable materials

Competitive price, timely responses, learnable materials e-courses4you were significantly cheaper than the classroom course I was planning The speed they booked me in (and took my money :) ) was excellent And the materials are great. It's taken a lot longer than the class room - because I have had more opportunity to learn more and to learn better working on my own than I would have Video based learning is great (although my internet cap did not survive the month)

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Tendai

18 July 2018, 19:12

  • AE

Prompt response

I had problems accessing two of my courses. I contacted the support team (Leanne) and the issue was resolved swiftly!

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Mrs Ashlea

26 April 2018, 02:12

  • GB

No major complaints but no recommendation either

I purchased this course because it was a great price when purchased through Groupon but wouldn't pay full price. I was using it to test my knowledge. I'm half way through the first module of a 17 module course and am finding the level of spelling and grammar errors incredibly frustrating. Not what I would expect from a professional course. In several places it appears to be written by somebody using English as a second language. No major complaints, I would just say that you get what you pay for.

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Elena

17 April 2018, 05:33

  • GB

I had trouble redeeming my voucher but…

I had trouble redeeming my voucher but the support team was very helpful! They did all the work for me and i just logged in and enjoyed my courses!