Their customer service team were very responsive and friendly with their communications, and they were able to resolve the technical issue quickly for me. It has been a pleasure dealing with them :)

Quality and looks very good

Awesome company! I had a defective bracelet and Trendhim send me a replacement the next day. What great customer service. I'm a fan for life!

Well alot of communication which is great. But you really need to follow the trail. I have 1 email that start you order is shipping followed by a message a day later stating we are short handled and we are work the best we can to get the ordered... then after multiple e mails I am inform the bue earrings are out of sock your order has been canceled. I them purchase the earrings from another shop. Wait for a refund from you all. I then get a package yesterday from your business. Didn't open it needs to be return and get a refund. Loved the product... and I will probably order from you sometime in the future, but as for now I need to return this package and get a refund. Communication is great...you need to follow this trail and see how confusing it is.

I would give this a 5 star but can’t because you weren’t clear about items being engaved couldn’t be returned I would have never engaved it. The email stated unhappy for any reason it could be returned. I found out it couldn’t be returned once I clicked on the return link! That was after I got the bracelet and found out my husband needs a bigger size. I hope this can be resolved or I’ll need to spend more money on a new one. He loves the bracelet.

Nice and easy communication. Great sales team.

I needed my item for a wedding, i ordered it 2 weeks ahead of time. It's been a month and i still dont have my item. Worst shipping ever. The confirmation email stated 3-6 business days... how does that turn into 1 month?

After about a year, one of the strands of leather in my bracelet broke. I sent picture to Trendhim and didn't expect anything in return. They sent me another one! True customer service! I haven't met an organization so attentive to the other's needs.

Trendhim exceeded expectations yet again. This is my third order and everything arrived in record time. Communications was fantastic throughout the process. The products are of excellent quality and exactly what I wanted. Thank you. I will be using your services again.

Trendhim was very accommodating , and dealt with my faulty goods complaint immediately, so I have confidence in dealing with this company