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Jessica Hicks

08 August 2024, 06:39

  • 1 Review
  • GB

Verified

I've cancelled 2-3 times now and asked…

I've cancelled 2-3 times now and asked for my account to be completely suspended. No deliveries, no account, nothing. Somehow months later I'm getting an email to say I'm expecting a delivery and you're taking money from my account! This isn't on. Then when you go to contact them, the get in touch button doesn't even work, forcing you to call! What if someone wasn't able to call due to a disability? Somehow feels like taking advantage of disabilities. You can't even remove your card details either to stop any money going out or deliveries finalising, so essentially classed as theft when you're taking money and forcing a service on someone that doesn't want it.

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Jan

08 August 2024, 04:17

  • 1 Review
  • GB

Verified

Very Good Company

Had flowers from Freddie's Flowers off and on over the past few years. The flowers last for nearly two weeks and the selection is varied and very good. The information contained with the flowers is very interesting and there is advice on how to display the flowers. The vases are lovely, plus you can pick and choose when to receive the flower bunches. I would recommend Freddie's Flowers.

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karen thomson

08 August 2024, 01:18

  • 1 Review
  • GB

Verified

Fresh and opened in first few days.

The flowers were delivered on time and were really fresh..they all opened in a few days and made a spectacular display..thankyou.

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Tobias Cloppenburg-Baumann

07 August 2024, 21:17

  • 1 Review
  • DE

Verified

Qualität hat gelitten.

Qualität hat gelitten. Website stellenweise echt unhandlich. Kündigungsprozess - ist eine echte Hürde, und dann kommt noch ein Anruf in den ich nicht eingewilligt hatte.

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Sarah Nolan

07 August 2024, 19:05

  • 1 Review
  • GB

Verified

They were warmly received

They were warmly received, a lovely selection of quality blooms.

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C Clark

07 August 2024, 18:49

  • 1 Review
  • GB

Verified

Good service

The flowers were delivered on time and were in bud and have lasted more than a week. The flowers were delivered during a hot spell and were wrapped in protective foil so as to prevent them from wilting. Appreciate the re-usable/recyclable packaging.

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HH

06 August 2024, 17:10

  • 1 Review
  • GB

Verified

Good customer service

Had slight mix up with charging and subscription but excellent customer service reached out, sorted issue. Have decided to edit my review to reflect this. Flowers to be delivered, but heard only good things, will update review once received.

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A Reviewer

06 August 2024, 04:10

  • 1 Review
  • GB

Verified

Excellent customer service

Freddie’s Flowers customer service was excellent. They let me down on a delivery, however, they have gone the extra mile to rectify it. The flowers arrived on time, as arranged, and the quality was fantastic! I will definitely be ordering again and will be ordering as gifts too. Thank you FF

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Miss Tina

04 August 2024, 01:26

  • 1 Review
  • GB

Verified

Great Value great quality and great…

Great Value great quality and great service

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Lizz Wakefield

03 August 2024, 23:23

  • 1 Review
  • GB

Verified

This is the best subscription I have…

This is the best subscription I have ever treated myself to! The flowers are beautifully packaged and give a clear guide on how to arrange. The flowers in my most recent box are still going sto g 8 days after delivery!! It's also great for learning more about flowers and introduces me to flowers I wouldn't usually choose. I love Freddies Flowers!