Highly recommend!
Excellent service from Chloe and Jordan. Highly recommend as efficient and first class! Kept in the loop every step of the way and service quick and efficient. Already recommended to two friends…. Thank you!
Superb service
Excellent communication and value for money. This sale has been the fastest to completion that we have ever experienced. Our two main contacts Chloe and Jordan have been a pleasure to work with.
Stephen & Ellie
Stephen and Ellie have been absolutely fantastic throughout the whole process. From start to finish when we first agreed a sale back in April, Stephen and Ellie have been so helpful and quick at getting back to you whenever you need to speak to them. I recommend them to all my clients and will continue to do so, i can't thank you all enough!
Easy!!!
Right from the start everything has been so simple for me. Communication has been easy and response to emails has been quick and informative. Thanks to all at Glover Priest for making what can be a stressful process all quite enjoyable!
We used Glover Priest for the sale of our late Father's Property
We used Glover Priest for the sale of our late Father's property, we were advised of what they were doing every step of the way. Stephen Johnson and Ellie Walsh are a superb team. When the buyers solicitors were dragging their feet Ellie was chasing them on a regular basis. On the couple of occasions I had to take in hard copies of documents that they required signing both Ellie and Stephen were as pleasant face to face as they were on the phone. The only slip up was made by their accounts department in the fact they did a BACs transfer which took 3 days instead of a same day transfer, Ellie contacted me to apologize for the slip up as soon as they had got to the bottom of what had happened and then Stephen was in contact about 5 minutes late to say that the Telegraphic transfer fee was being refunded to me. This is what I call proper customer service and Glover Priest should be rightly proud of Ellie and Stephen, I would have no hesitation in recommending their services.
Inadequate to say the least!
Do not use this company! They are inadequate to say the least! Very poor communication, if any. Ignoring emails and won't take your phone calls - The excuse provided is we are busy with other clients, even when your matter is urgent. They request information that they have already received, so whether that has been lost, ignored, or purposely withholding to sabotage sale of property, who knows! Unprofessional and rude. Even to the point of making a formal complaint, you are still ignored. This will be escalated to the Law Society.
My experience has been extremely good
My experience has been extremely good, top level customer care. Very clear and quick communication. Would highly recommend to anyone in need of colicitors.
Professional and personable conveyancing experience
Stephen Johnson and his assistant Ellie Walsh handled our house sale with professionalism, efficiency and compassion. We were kept informed at every stage. Email enquiries were responded to swiftly and we were given sound advice and support when required. They made a difficult situation more bearable and we would highly recommend them.
Great service kept us well informed…
Great service kept us well informed highly recommend Stephen and Ellie for conveyancing
Stephen and his team (Ellie and Nadine)…
Stephen and his team (Ellie and Nadine) have consistently been prompt, professional, jargon free. They said what they were going to do and did what they promised in the expected time frames. Stephen was always available when I called with questions and always took time to properly answer my questions. They are a credit to the practice and I can highly recommend.