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Gareth Boggy

26 January 2019, 17:36

  • 1 Review
  • GB

Verified

Fantastic service from start to collection

A nice refreshing start. When Kevin approached, I thought, here we go, pressure from the start. Not at all. Very nice welcome and explained the site. Not pushy at all. Met us half way to say take a pic of any we were interested in, and he would get the details. At the end we showed the 2 we were interested in and got the keys and details. Decided with no added pressure and tool us back to the office and dealt with Steve, again no pressure or pushing for after sales. Showed what was available and let us decide. Would not hesitate to use again

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Lee

12 January 2019, 16:05

  • 1 Review
  • GB

Verified

Excellent service great advice...no…

Excellent service great advice...no hassle or pushy rep's Rob and his team gave me great advice and after much deliberation bought a great car from them...

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kevin bennett

10 January 2019, 21:30

  • 1 Review
  • GB

Verified

Purchased a peuogot 5008 from Bridgend…

Purchased a peuogot 5008 from Bridgend , dealt with Rob who done a fantastic job and was very helpful , all the staff I dealt with were great , pleasure doing business with them and I'd recommend buying from them.

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Erika Edwards

05 January 2019, 00:38

  • 1 Review
  • GB

Verified

Fantastic service at pinetree…

Fantastic service at pinetree tonypandy, kev the salesman had an outstanding manner and couldn't help enough, I'd recommend this garage highly and definitely say ask for kev for a sale, well done and thank you!

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Cory

01 January 2019, 23:30

  • 1 Review
  • GB

Verified

Amazing 5* Service throughout!!!

Had an excellent experience at pinetree car superstore in Tonypandy, my sales consultant Shane was fab from start to finish in helping me find a car which was affordable and was honest throughout! Toby/Tony (unsure sorry) in finance was incredible in helping me obtain finance with my bad credit situation. All in all the whole experience was brilliant and I would recommend anyone go here to buy a good, low milage and affordable car. Thanks guys, I'm loving my new Ibiza!!!!

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Luke Sweeney

31 December 2018, 20:10

  • 1 Review
  • GB

Verified

Couldn't complain with the staff

Couldn't complain with the staff, they were really helpful, great advise & really friendly👍 Thanks to Kev for helping with our new car, good choice of cars👍 Really happy👍

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Matt Mac-G

31 December 2018, 18:46

  • 1 Review
  • GB

Verified

Friendly and helpful staff

Friendly and helpful staff. Sorting finance was a breeze. Drove away same day. First time buying a car for me has been so easy. Will use again when I need another car.

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D. Davies

31 December 2018, 05:21

  • 1 Review
  • GB

Verified

major faulty corsa

Seriously bought a corsa about 5weeks ago but when I collected the car there was a sensor fault showing on the dashboard they said oh that’s a surprise but we will sort it also noticed the wrong profile tyres had been put on the car so they said they would sort that aswell, took the car to their Tonypandy depot where they have mechanics and can sort the car. I gave them the keys and got sent to the pub opposite for a coffee I come back and get told they need my car for a week due to all the issues. REALLY how can they sell a car with so many issues, here’s the list wrong profile tyres, wrong tyre valves hence the light flashing gearbox mounting, engine mounting complet new turbo, faulty heaters, had to replace wiring bolt missing from gearbox thermostat coolant pipes aparrant service looked at the air filter myself to see it filthy dirty and had a piece of gauze on it really how stupid do you think people are it would’ve been easier to actually put a new filter in it anyway. I give them the car for the week the mechanic Dave can’t fault him at all rung me every other day letting me know the progress and how he was getting on, I get the car back and I find out they haven’t programmed the tyre sensors so the light is still in need a specialist apparently hadn’t put a new bolt in the gearbox as yet and are incompetent when changing tyres they chipped all the paint off the edge of the alloys which Dave said when he had the car in AGAIN he would get it sorted but didn’t get given a date for this so I have rung on 4 separate occasions just curious as to find out what’s happening as you can imagine I’ll have a look and ring you back in 20mins 2hrs later I ring myself, oh then the person I need to speak with is off but the guy said he would look into it and ring me back the following day. Left it til 5pm the following day and oh no phone call so I rung and the guy is now off until Monday. Tomorrow is D Day if I don’t get a satisfactory answer at 9am tomorrow morning I’ll be ringing the finance company to tell them they won’t be getting any money because as far as I’m concerned I haven’t been provided with a car fit for purpose with such major issues that still haven’t been sorted surely priority would b customer safety not money in the bank basically just send the car to Vauxhall get the PROFESSIONALS. To look at it n sort it and just fit the bill simple not rocket science I’ll post again to let you all know 🙄.

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Adam Kettley

30 December 2018, 18:08

  • 1 Review
  • GB

Verified

Brilliant service from Kev and Steve…

Brilliant service from Kev and Steve highly recommend buying from here

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Nicole Galvin

23 December 2018, 20:17

  • 1 Review
  • GB

Verified

Bought a car from here

Bought a car from here; dealt with Shane! Amazing customer service very happy with the sale an how he dealt with me happy customer