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SR

20 November 2018, 10:14

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Casket was beautiful but secret squirrel on shipping/tax

Casket was beautiful! Fast and much cheaper than getting it at the mortuary. However, when I got invoice/receipt the tax and shipping charges were not separated. When talking to the individual on the phone who ended up getting the original person I spoke/order from I felt like I got several different stories of why it couldn’t be separated on the invoice. The casket was $1695 but the final price was $2292. The guy was a bit rude about it, saying he could refund my money and go somewhere else. I just wanted a receipt that depicted what he told me on the phone. I didn’t think that was too much to ask. Service on the phone 2-3 stars. Everything else was 5 stars.

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Dora Hudson

20 November 2018, 01:03

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I purchased a Casket from Sky Caskets…

I purchased a Casket from Sky Caskets for my grandfathers who was a military veteran and the casket was absolutely beautiful. It was packaged impeccably and delivered within a few days of ordering it. I even ordered a military designed custom header and it was also completed within the same time of ordering the caskets. My family was so pleased with the casket. Thank you Sky Caskets!

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Jazmin Boult

20 November 2018, 00:59

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Thank You

My mother’s service is taking place Wednesday November 21st and we wanted a casket to reflect who she was as a person. My aunt had used Sky Caskets for my uncle last year and it was a beautiful blue, so we wanted to use their services again. I told one of the owners when the service was this past Saturday afternoon and he replied that if we ordered the casket by 3 he would be able to deliver it to the funeral home by Monday morning. Not only did they deliver the casket today by 8:15 we also received a discount. I’m so thankful for Sky Caskets and Joshua for their kind and swift services.

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Sharon Ates

20 November 2018, 00:18

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I'm very proud to have sky casket as…

I'm very proud to have sky casket as family they are friendly and professional in doing their job in the time of our lost thank so much for being there at our time of sorrow. The Ates Family

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David Poole

17 November 2018, 17:21

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In these difficult and sad times things…

In these difficult and sad times things pile up in a hurry.Thanfully I found Sky Caskets at the last minute.They sent the casket we picked out right to the funeral home and it was beautiful not to mention it saved us a lot of cost and pressure of having to choose from the funeral homes expensive ones.I would highly recommend them.Thanks for your great service.

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Cathy Smith

17 November 2018, 00:05

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MY FIRST CASKET BUYING EXPERIENCE

This was my first time buying a casket, I didn't like any of the ones at the funeral home so I went online to find one.I searched so many sites and still couldn't find what I wanted, not to mention the prices were outrageous! I was giving up when I clicked on SKY CASKETS ! Low and behold they had just what I had been looking for ! A beautiful navy blue casket that was perfect for my brother that had served in the Navy. The price was so affordable and when I called and ordered it they were so nice and took care of everything for me. It was beautiful with with the American laying on it.I highly recommend SKY CASKETS to anyone and everyone.

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Donna Stettler

14 November 2018, 21:06

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My husband found Sky Casket on line &…

My husband found Sky Casket on line & when he called them, he was connected straight to a real live person. We were able to purchase a casket in minutes,& guaranteed us next day delivery. They were so professional & answered all questions for us. The casket we received was beautiful!! We received many complements too. We would highly recommend this company to everyone that is needing a casket & taking out the middle man, Burials are so expensive but you can still by the most beautiful caskets for almost half the money for your love one. Still can't say enough about theis company! Thank you so much Sky Caskets!! Donna Stettler

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Tom

09 November 2018, 19:23

  • 1 Review
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The company names are Sky Casket

The company names are Sky Casket, Sunset Caskets, Dignity Caskets and Fast Caskets, they are all owned by the same person Matt Warner. DO NOT BUY CASKETS FROM ANY OF THESE COMPANIES. The caskets are horriblly made and even if they tell you they are made in America THEY AREN'T, these are made in China. If you are dissatisfied with the casket forget returning it or ever seeing you money again. THESE COMPANIES ARE NOTHING BUT RIPOFFS. STAY AWAY, FAR AWAY!!!!!!!!!!!!!

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John N

06 November 2018, 10:01

  • 1 Review
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Sunset Caskets, Sky Caskets, Fast Caskets

Sunset Casket, a.k.a Skycaskets.com or Fastcaskets.com, has the most unprofessional, rude and racist owner, Matthew Warner. Please do not do business with this SCAM company from Utah! I found skycaskets.com looking for a casket for my father who passed away a few days earlier. After asking some questions, I told him I'd think about it but then he started to aggressively try and get me to purchase from him. He said that he was the owner and his company has multiple warehouses in Virginia (this was blatantly false after doing some research afterwards), so he could get the casket to the funeral home the next day. When I told him I'd call him back, he said to me "Why don't you want to buy the casket from me, China Man?" At first, I thought I misheard him but then he repeated that racist statement. I asked him why he even thought I was from China and he said he could tell by the way I spoke. I then told him that my ethnicity has nothing to do with buying a casket and by the way, I'm not from China. I then told him that I refuse to spend my money from a business with a rude and racist owner and then hung up on him. Matthew then used his direct line to call me on my phone and said "Do you want to buy it China Man?" I was appalled...what business would harass potential customers? My brothers and sisters were also in the room and overheard the conversation and were disgusted at this repulsive customer service. I told him I would never buy from a racist owner and hung up on him again. He then called me again and said the same thing "Do you want to buy a casket, China Man?" I hung up on him and then he started texting and harassing me. At this point, I was livid...here I was, grieving for my father while trying to work out all the logistics for a funeral service and now I was dealing with Matthew Warner, a nasty and racist owner of a casket company that was harassing me. I started Googling his company and found out that he has a track record of harassing other customers and generally being an unprofessional jerk to grieving customers. They will try to SCAM or harass you!!! After getting harassed by phone and text, I called the Utah police department and tried to submit a complaint because I was afraid he was going to do something violent because he was obviously not a sane person. They told me that if they have enough complaints of this company harassing other customers, they can open up a case and start investigating. If anyone has been wronged or harassed by this jerk owner, PLEASE contact the Salt Lake City or the Unified Police Department and submit a complaint against this company. In addition, I highly suggest posting a review on bbb.org under "Sunset Caskets" so others do not get SCAMMED by this company. At the end of the day, I am relieved that I did not spend my hard earned money on this SCAM company that is owned by a rude and racist owner. He needs to go out of the casket business and not be able to SCAM people who are grieving for their loved ones.

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Cheryl Matchett

02 November 2018, 00:05

  • 1 Review
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High pressured & rude!

High pressured, condescending & rude! Made fun of me for wanting to call back saying, "The dumbest in 32 years, ha!" Awful company!!!