Beware of the bait and switch. Sold me a casket to big for a standard sized vault and didn’t bother to tell me. Had to pay funeral home extra to upgrade vault size.

Settled on a price and shipping. I reconfirmed the price. Then when the online contract agreement came in it was $400 higher. They pulled the "oh, we didn't know we would have additional ground mileage to consider." And yet they said they work with this funeral home all the time. They could have called me and advised before sending the contract and surprising us with this inflated cost.. And if they could estimate shipping with the first quote, work with funeral home, this feels like a bait and switch in our time of despair.

RUN THE OTHER WAY. BIG SCAM. We were on a tight budget so I searched online for a less expensive casket. Found what we wanted at Sky Caskets. Called and spoke with the person who assured me he was with Sky Caskets. Told him which casket we were interested in. I specifically asked about additional costs as we didn’t have a lot of funds to use. He assured me that the advertised price would be my cost. He claimed to be in Cleveland “right down the pike” and said it would be an easy delivery. I agreed. He told me he would need me to sign and intitial an authorization he was emailing to me and called me back after he sent it to, walk me through where/how. I opened it (the form was larger than my screen) but I followed his directions looking down the middle for boxes to initial and signature at bottom. I trusted them but it was a BIG scam. I then received an invoice in my email and noticed the price was completely different. The agreed price was $995. The invoice was for $1492. No shipping charged. I immediately called back but the would not answer phone. Called again later using a different phone. Same guy answered but claimed to be someone else. He claimed to be so sorry for the mix up and assured me he’d check into it and call me back. He did not. Again would not answer my call later. Used a friends phone and called again. Same guy with yet another name. He said I could not cancel order or would be charged $700 restocking fee. I explained it was still there so there shouldn’t be a charge. He became rude, yelling at me that he was working on it and hung up on me. My credit card was billed the $1492.00 from FAST CASKETS. Gee another name. Now our loved one will not get a head stone as Sky/Fast Caskets cost $497 more than we were quoted and used up the funds.

Casket arrived on time and was charged significantly less than what the local funeral home was asking. In the event a loved one dies, I'd purchase through Sky Caskets in a heart beat.

My Mother-in-law passed away recently and we searched for a more reasonable casket supplier. We had been quoted around $ 4000. I contacted Sky Casket and contacted their staff. They were extremely helpful with my request and helped me get a casket in a rural part of New Mexico. I had no problems with the purchase and the staff understood my need to acquire the casket quickly and at a price that we could afford without wasting money. Knowing that death comes to everyone, I would recommend and use this casket company again. I have nothing negative to say at all. ScottM

Rex is a con artist. He sold us the wrong size and color casket, delivered late and then tried to get my sister and I to make the funeral home pay shipping and restocking fees if he brought another one to us telling us to be strong and to not let them (funeral home) get away with it like it was their fault he sent the wrong size, wrong color...now he is unreachable until 11pm that he calls my sister asking her if we still need another casket but refusing to take the other one back. Needless to say we had to get another one but NOT from him but we are stuck with the one he refused to take back and had the nerve to wish "Good Luck"...bad business bad customer service and in hindsight you can tell its common practice of disappointing desperate grief stricken people.

Sky caskets did an excellent job. I casket was ordered and delivered the next day. We had some trepidations about ordering a casket online, but found it to be exceptional. It was a tremendous value and much nicer than caskets the funeral home was showing us for up to $1000 more in price ! An excellent purchase and I would highly recommend them to anyone looking for a casket. The quality control is first rate, and we couldn’t have been more pleased. excellent purchase and I would highly recommend them to anyone looking for a casket. The quality control is first rate, and we couldn’t have been more pleased.

My husband was dying and wanted to pick out his own casket. He looked on the net and found a beautiful American Red Cedar one from this company. I looked at their reviews and got nervous. They had either 5's or 1's with very little 2/3/4 in between. I called the company and they were very helpful. I decided to take the chance, since that is the one my husband wanted. I ordered it on Wed afternoon and it was delivered to my funeral home on Friday morning. My husband and I went over to see it to decide if we were accepting it. It was beautiful and well made. Even the funeral director was impressed. My husband opened the lid and said how nice the cedar smell was. (then he told me cedar will help keep the bugs out LOL). He died 4 days later. Everyone that came to the viewing commented on the beauty of the casket. I would highly recommend this company to people needing a casket.

"SKYCASKETS.COM" "FASTCASKETS.COM" "Sunset Casket LLC" Dishonest, rude, foul mouth. The site takes your order and then they call you to tell you that you have to pay additional for delivery. The first time ever where the customer service has foul mouthed me on the phone.

Horrible customer service and just plain corrupt thief. Charged 595 for shipping when i hadn't even given him a date. He also refused to refund my distraught mother just one hour after ordered. And won't answer phone calls. Rex or whatever your real name is.. you'd better call me . It was only a matter of time before your illegal and immoral business practices came back to bite you